—— Run into issues on Tend Dental? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for app updates in the App Store. Developers often release updates to fix inaccuracies and bugs. To do this, open the App Store, tap o... ⇲
Fix: Log out of the app and log back in. Sometimes, session issues can prevent modifications. To log out, go to the settings or profile section o... ⇲
Fix: Clear the app's cache. Go to your iPhone settings, scroll down to find the Tend Dental app, and select it. If there is an option to clear ca... ⇲
Fix: Explore all sections of the app thoroughly. Sometimes, information is located in less obvious areas. Check the settings or help sections for... ⇲
Fix: Check if there is a filter or settings option within the app that allows you to view past visits. Sometimes, apps have settings that limit t... ⇲
Fix: Try using the app's 'Contact Us' feature to report the issue. Sometimes, there may be a workaround or a temporary solution provided by the a... ⇲
Fix: Manually add appointments to your preferred calendar app. Open the calendar app you use, create a new event, and input the appointment detai... ⇲
Fix: Contact your dental office directly for aftercare instructions. They can provide you with the necessary information that may not be availabl... ⇲
Fix: Check if there is a settings option to enable notifications for upcoming appointments. Sometimes, this feature needs to be activated to rece... ⇲
Fix: Check the billing section of the app thoroughly. Sometimes, detailed billing information is located in a sub-menu or under account settings.... ⇲
Fix: Restart your iPhone. This can resolve temporary glitches that may cause apps to crash. To restart, press and hold the power button until you... ⇲
Fix: Force close the app. To do this, swipe up from the bottom of the screen (or double-click the home button on older iPhones) to view all open... ⇲
Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the issue persists. OR If the app... ⇲
Fix: Verify your insurance information in the app settings to ensure it is entered correctly. Incorrect information can lead to communication iss... ⇲
Fix: Check your email settings in the app to ensure notifications are enabled. Sometimes, there may be an option to toggle email notifications on... ⇲