—— Run into issues on GoHeels? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to ensure that notifications and alerts for Tarheel lights are enabled. Go to Settings > Notifications > GoHeels and... ⇲
Fix: To manage the sports displayed in your schedule, check if there is a settings option within the app that allows you to select your favorite... ⇲
Fix: To streamline access to calendar entries, check if there is an option to sync the GoHeels calendar with your device's native calendar app. T... ⇲
Fix: Familiarize yourself with the app's navigation by exploring all available tabs and menus. Look for a 'Help' or 'Tutorial' section within the... ⇲
Fix: Look for any settings or preferences within the app that might allow you to customize your view of the schedule. If such an option is not av... ⇲
Fix: Check the app settings for any options related to background audio playback. Ensure that 'Allow Background Audio' is enabled if available.... ⇲
Fix: Check the app's settings to see if there are options to enable audio for specific sports. If not, you may need to rely on other sources for... ⇲
Fix: Look for an option in the app settings that allows audio to continue playing when the phone is locked. Enable this option if available. OR... ⇲
Fix: Check the app settings for any options related to background audio playback. If available, enable this feature to allow audio to play while... ⇲
Fix: Check the app settings for any timeout settings related to audio playback. Adjust these settings if possible to extend the audio playback ti... ⇲
Fix: Check if there is a section in the app for archived broadcasts or past games. This may be found under a 'History' or 'Archives' tab. OR I... ⇲
Fix: Ensure that your internet connection is stable. Try switching from Wi-Fi to cellular data or vice versa to see if the issue persists. You ca... ⇲
Fix: Check if there is an option in the app settings to export or sync the game schedule to your device's calendar. If available, follow the prom... ⇲
Fix: Check the app settings for any audio playback options. If a pause feature is not available, consider using a separate audio device to listen... ⇲
Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to cellular data or vice versa. Restart the app and try a... ⇲
Fix: Try clearing the app's cache and data from your device settings. This can help improve loading times. Go to Settings > Apps > GoHeels > Stor... ⇲
Fix: Update the app to the latest version available in the App Store, as updates often include bug fixes that can resolve crashing issues. OR... ⇲
Fix: Ensure that your device's software is up to date, as updates can improve app performance and stability. Go to Settings > General > Software... ⇲
Fix: Try restarting your device to clear any temporary issues that may be causing the app to crash on startup. OR If the app continues to cras... ⇲
Fix: Check if there are any settings within the app that allow you to customize the stats displayed during games. If not, consider providing feed... ⇲
Fix: Ensure that your app is updated to the latest version, as updates may fix issues with live event visibility. Check the App Store for updates... ⇲