fix problems on BinBin Scooters [iphone]

—— Run into issues on BinBin Scooters? Get help pending when official support gets back to you!

BinBin Scooters

Info:

company: Bin Ulaşım ve Akıllı Şehir Teknolojileri A.Ş.

: https://www.binbin.tech/index_en.html

: www.binbin.tech

Chat with our AI-based BinBin Scooters Support

🛠️ Common BinBin Scooters Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited use area

Fix: Check the app's map feature to see the designated riding zones. If you are outside these areas, you will not be able to use the scooters. Pl... ⇲

BinBin Scooters bugs

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for BinBin Scooters, and tap 'Update' if available. This... ⇲

Support issue

Poor customer support

Fix: Utilize the in-app support feature if available. Look for a help or support section within the app where you can submit your queries or issu... ⇲

Lack of English support

Fix: Change the app's language settings if available. Go to the app settings and look for a language option to switch to English. OR Use trans... ⇲

Customer service issues

Fix: Use the in-app support feature to submit your concerns or issues directly. Provide as much detail as possible to facilitate a quicker respon... ⇲

Overall dissatisfaction with service

Fix: Identify specific areas of dissatisfaction and document them. Use the app's feedback feature to provide constructive feedback on your experi... ⇲

Payments issue

Payment issues

Fix: Verify that your payment method is valid and has sufficient funds. Check your bank or card provider for any restrictions that may prevent th... ⇲

Overcharging

Fix: Review your ride history in the app to check for any discrepancies in charges. Take screenshots for your records. OR If you notice overch... ⇲

Foreign card restrictions

Fix: Check with your bank or card issuer to ensure that your card can be used for international transactions. Some cards may have restrictions th... ⇲

Payment errors

Fix: Check your internet connection to ensure it is stable. A weak connection can cause payment errors during transactions. OR Try clearing th... ⇲

UI issue

Map disappears

Fix: Ensure that your device's location services are enabled. Go to Settings > Privacy > Location Services and make sure they are turned on for t... ⇲

Unclear photo requirement

Fix: Refer to the app's help section for specific guidelines on photo requirements. Ensure you are following the instructions provided. OR If... ⇲

Permissions issue

Forbidden areas

Fix: Familiarize yourself with the app's map to identify forbidden areas. Avoid riding in these zones to prevent penalties or service interruptio... ⇲

No parking zone issues

Fix: Always check the app for designated parking zones before ending your ride. Make sure to park only in allowed areas to avoid fines. OR If... ⇲

Speed limit restrictions

Fix: Familiarize yourself with the local speed limits for scooters. Adjust your riding speed accordingly to avoid penalties. OR If you find th... ⇲

Crashes issue

BinBin Scooters crashes

Fix: Make sure your device has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary apps or files if storage is... ⇲

Bugs issue

Inability to end ride

Fix: Ensure you are in a designated parking area before trying to end your ride. The app may not allow you to end the ride if you are in an unaut... ⇲

Brake problems

Fix: Before starting your ride, check the brakes by testing them gently. If they feel unresponsive, do not use that scooter and report it in the... ⇲

Scooters often not working

Fix: Before renting a scooter, check the app for availability and status. If a scooter is marked as available, but does not work, report it immed... ⇲

Registration issue

Account creation difficulties for foreigners

Fix: Ensure you are using a valid email address and phone number that can receive verification codes. Double-check for any typos during registrat... ⇲

Phone number verification failures

Fix: Ensure that your phone number is entered correctly, including the country code. Double-check for any mistakes. OR If you are not receivin... ⇲

Notifications issue

Frequent number verification prompts

Fix: If you are receiving frequent verification prompts, ensure that your phone number is correctly linked to your account. Check for any typos.... ⇲

Battery issue

Low battery scooters

Fix: Before starting your ride, check the battery level displayed in the app. Choose a scooter with a higher battery percentage to avoid running... ⇲

Updates issue

Poor app updates

Fix: Regularly check for updates in the App Store and install them as they become available to ensure you have the latest features and bug fixes.... ⇲

Fix: If you cannot log in after an update, try resetting your password through the app or website. Follow the prompts to receive a reset link via... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

77.7%

Bad experience

20.7%

Neutral

1.6%

~ from our NLP analysis of 314 combined software ratings.

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Private Data BinBin Scooters collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- User Content
- Usage Data
- Diagnostics