fix problems on Universal Kids [iphone]

—— Run into issues on Universal Kids? Get help pending when official support gets back to you!

Universal Kids

Info:

company: NBCUniversal Media, LLC

: http://www.universalkids.com/faq

: www.facebook.com

Chat with our AI-based Universal Kids Support

🛠️ Common Universal Kids Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Universal Kids crashes frequently

Fix: 1. Restart the App: Close the Universal Kids app completely by swiping it away from the app switcher. Then, reopen the app to see if the iss... ⇲

Limited number of episodes per show

Fix: 1. Check for Updates: Ensure that the app is updated to the latest version as new episodes may be added with updates. 2. Explore Other Platf... ⇲

Ads issue

Inability to fast-forward commercials

Fix: 1. Use a Different Device: If you have access to a smart TV or another streaming device, try watching the content there, as some devices may... ⇲

Requires TV provider login

Fix: 1. Check Your Provider: Ensure that you have the correct login credentials for your TV provider. If you’ve forgotten your password, use the... ⇲

Inconsistent login issues

Fix: 1. Reset Password: If you are having trouble logging in, try resetting your password through your TV provider’s website. 2. Clear App Data:... ⇲

Compatibility issue

Does not support Dish Network

Fix: 1. Check for Updates: Regularly check the app for updates, as support for additional providers may be added in future versions. 2. Use Alter... ⇲

Settings issue

No closed captions available

Fix: 1. Check Settings: Go to the app settings and look for accessibility options to enable closed captions if available. 2. Use Device Settings:... ⇲

Loading issue

Universal Kids does not load shows

Fix: 1. Check Internet Connection: Ensure your device is connected to the internet. Try switching between Wi-Fi and cellular data to see if that... ⇲

Content issue

Repetitive content

Fix: 1. Explore Different Categories: Navigate through different categories or genres within the app to find new content that may not be immediat... ⇲

Limited show availability compared to TV

Fix: 1. Check for Updates: Regularly check for app updates as new shows may be added over time. 2. Use Alternative Platforms: If you have access... ⇲

Shows not available despite being advertised

Fix: 1. Check for Updates: Ensure that the app is updated to the latest version as content availability may change with updates. 2. Search for Sp... ⇲

Shows only available in small time windows

Fix: 1. Set Reminders: Use your device’s calendar or reminder app to alert you when new episodes are available to watch. 2. Check for Updates: Re... ⇲

UI issue

Poor user interface for troubleshooting

Fix: 1. Explore Help Section: Look for a help or FAQ section within the app that may provide guidance on common issues. 2. Use Online Resources:... ⇲

Network issue

Universal Kids fails to connect to cable provider

Fix: 1. Check Internet Connection: Ensure your device is connected to the internet. Try switching between Wi-Fi and cellular data. 2. Restart the... ⇲

Universal Kids does not open or find internet connection

Fix: 1. Restart Your Device: Sometimes, a simple restart of your iPhone can resolve connectivity issues. Hold down the power button and slide to... ⇲

Updates issue

Lack of new content updates

Fix: 1. Check for Updates: Regularly check for app updates as new content may be added with updates. 2. Explore Other Platforms: If you are looki... ⇲