fix problems on Hugolog Connect [iphone]

—— Run into issues on Hugolog Connect? Get help pending when official support gets back to you!

Hugolog Connect

Info:

company: LaView Eagle-Eye Technology Inc

: http://www.hugolog.com/

Chat with our AI-based Hugolog Connect Support

🛠️ Common Hugolog Connect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

camera view screen cannot be minimized

Fix: Check if there is an option in the app settings to adjust the camera view. Sometimes, apps have a 'view' or 'display' section in their setti... ⇲

constant need to retry connection

Fix: Ensure that your iPhone is connected to a stable Wi-Fi network. Go to Settings > Wi-Fi and check the signal strength. If the signal is weak,... ⇲

Compatibility issue

only supports 2.4 WiFi signals

Fix: If you have a dual-band router, ensure that your 2.4 GHz network is enabled and that you are connected to it. You can check this in your rou... ⇲

Freezing issue

Hugolog Connect is unresponsive

Fix: Force close the app by swiping up from the bottom of the screen (or double-tapping the home button) and swiping the app off the screen. Then... ⇲

Installation issue

difficult installation instructions

Fix: Look for video tutorials or user guides online that demonstrate the installation process. YouTube or the app's official website may have hel... ⇲

Bugs issue

poor sensor tracking

Fix: Ensure that the sensors are clean and unobstructed. Dust or debris can interfere with sensor performance. Gently clean the sensors with a so... ⇲

Network issue

Bluetooth and Wi-Fi connection issues

Fix: Reset your network settings on your iPhone. Go to Settings > General > Reset > Reset Network Settings. This will erase all saved Wi-Fi netwo... ⇲

Support issue

customer service support is nonexistent

Fix: Check the app's FAQ section or user forums for common issues and solutions. Many users share their experiences and solutions that can be hel... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

83.1%

Bad experience

12.7%

Neutral

4.2%

~ from our NLP analysis of 142 combined software ratings.

Switch to these Alternatives:

Transparency -

Cam Detector App：Home Security

MOBI Smart

HoMeYe Pro

VicoHome: Smart Home Camera

Labelnize

Home Luxury Scents

Sifely Smart Lock

EarVision

Next lock

Private Data Hugolog Connect collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content
- Diagnostics