Fix SketchUp errors on iphone

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8 problems reported in the past 24 hours

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Crashes
Crashes with large files

🛠️ Optimize your models by reducing the number of polygons and simplifying complex shapes. Use the 'Sim... show fix »
Crashes with large files

🛠️ Reduce the complexity of your models by breaking them into smaller components or layers. This can he... show fix »
 
UI
Small icons hard to discern

🛠️ Zoom in on the tool palette to make the icons larger and easier to see. You can do this by using pin... show fix »
Navigation tools missing

🛠️ Familiarize yourself with the gesture controls for navigation. Practice using two-finger gestures fo... show fix »
Frequent tool mode switching

🛠️ Organize your workflow by grouping similar tasks together to minimize the need for switching tools f... show fix »
Poor axis display for sketching

🛠️ Adjust the axis display settings in the app to enhance visibility. Look for options in the settings... show fix »
Unintuitive tool selection

🛠️ Familiarize yourself with the tool palette by spending some time exploring each tool. Create a cheat... show fix »
Small icons hard to discern

🛠️ Adjust the display settings on your device to increase the size of icons and text. Go to Settings >... show fix »
Navigation tools missing

🛠️ Explore the app settings to see if there are options to enable or customize navigation tools. Look f... show fix »
 
Compatibility
AR function not available

🛠️ Check if your device supports AR features and ensure that you have the latest version of SketchUp in... show fix »
Limited file type support

🛠️ Convert your files to a supported format before importing them into SketchUp. Use a file conversion... show fix »
Inconsistent performance compared to desktop version

🛠️ Adjust the performance settings within the app to optimize for your device. Lowering the quality set... show fix »
Gestures and tools differ significantly from desktop

🛠️ Take time to review the gesture controls specific to the mobile version of SketchUp. Create a refere... show fix »
Difficult to use with Apple Pencil

🛠️ Adjust the sensitivity settings of the Apple Pencil in the iPad settings to improve responsiveness.... show fix »
Limited file type support

🛠️ Convert your files to a supported format before importing them into SketchUp. Use file conversion to... show fix »
AR function not available

🛠️ Check if your device supports AR features and ensure that you have the latest version of the app ins... show fix »
Viewer app lacks interaction capabilities

🛠️ Use the main SketchUp app for interactive features instead of the viewer app. Familiarize yourself w... show fix »
Gestures and controls differ significantly from desktop version

🛠️ Review the app's user manual or help section to understand the specific gestures and controls for th... show fix »
 
Payments
Requires subscription for basic use

🛠️ Evaluate your usage needs and consider whether the subscription plan offers features that justify th... show fix »
Viewer functionality limited without subscription

🛠️ Utilize the free features available in the viewer to familiarize yourself with the interface and cap... show fix »
Requires subscription for basic use

🛠️ Evaluate your usage needs and consider if the subscription is worth the investment based on the feat... show fix »
No option for one-time payment for infrequent users

🛠️ Look for temporary subscription options or trial periods that allow you to use the software without... show fix »
 
Account
No clear indication of project visibility for free accounts

🛠️ Regularly check your project settings to ensure they are set to public or private as needed. Familia... show fix »
No clear indication of project visibility for free accounts

🛠️ Regularly check your project settings to ensure they are set to public or private as needed. Familia... show fix »
 
Updates
Models do not update after editing

🛠️ Ensure that you are saving your changes frequently and using the 'Save' function after making edits... show fix »
Models do not update without app deletion

🛠️ Regularly save your models and use the 'Save As' feature to create new versions instead of relying o... show fix »
 
Privacy
No option for free trial without data submission

🛠️ Research alternative software that offers free trials without data submission, allowing you to explo... show fix »
 
Bugs
Inconsistent tool behavior

🛠️ Reset the app settings to default to see if that resolves any inconsistencies. Go to Settings within... show fix »
 
Network
Web version frequently non-functional

🛠️ Clear your browser cache and cookies to improve performance. This can often resolve issues with web... show fix »
Limited functionality without internet connection

🛠️ Download necessary files and resources while connected to the internet so you can access them offlin... show fix »
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 Contact Support
Developer:
Trimble Inc.
Email:
  https://help.sketchup.com/en/sketchup-ipad
Website:
🌐 www.sketchup.com
Terms/Privacy:
⚔️ http://www.trimble.com/privacy.aspx
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Concepts
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 Private Data SketchUp collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

 Breakdown of Software Ratings
Positive experience
87.0%

Negative experience
9.8%

Neutral
3.1%

~ from our NLP analysis of 11,824 combined software ratings.
  Cost of Subscriptions
  1. SketchUp Go Monthly: $17.99 Create in 3D across iPad and web apps
  2. SketchUp Go Yearly: $118.99 Create in 3D across iPad and web apps