fix problems on MIY [iphone]

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—— Run into issues on MIY? Get help pending when official support gets back to you!

MIY
Info:
company: Beyerdynamic
: https://www.beyerdynamic.de/service
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Settings issue

Sound profile resets to default

Fix: Try clearing the app cache. Go to your iPhone settings, find MIY, and look for an option to clear cache or reset settings. This can help res... ⇲

Missing EQ settings and hearing test options

Fix: Check for any app updates that may restore missing features. Developers often release updates that fix bugs or restore functionalities. OR... ⇲
 
Audio issue

EQ options are inadequate

Fix: Look for alternative audio apps that offer more comprehensive EQ settings. You can use these apps to adjust sound before it reaches MIY, pro... ⇲

Audio becomes choppy when app is connected

Fix: Check your Bluetooth connection. Ensure that there are no other devices connected that may interfere with audio streaming. Disconnect other... ⇲
 
Battery issue

Battery percentage inaccurate

Fix: Restart your iPhone to refresh the battery statistics. Sometimes, the system needs a reset to accurately reflect battery usage by apps. OR... ⇲
 
Slow issue

Slow connection to headphones

Fix: Ensure that your headphones are fully charged and within range. Sometimes, connectivity issues arise from low battery or distance from the d... ⇲
 
Account issue

Requires account creation for some features

Fix: If you are uncomfortable creating an account, explore the app to see if there are any features that can be accessed without an account. Some... ⇲
 
Bugs issue

Sound dosage not resetting

Fix: Check the app settings for any options related to sound dosage or usage tracking. There may be a manual reset option available. OR If the... ⇲
 
Installation issue

MIY requires uninstall/reinstall to function

Fix: Before uninstalling, try force-closing the app. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe the MIY... ⇲
 
Network issue

No internet connection error during hearing test

Fix: Ensure that your device is connected to a stable Wi-Fi or cellular network. Try switching between Wi-Fi and cellular data to see if the issu... ⇲
 
Compatibility issue

MIY no longer supported

Fix: Look for alternative apps that provide similar functionalities. Research other audio enhancement apps that are actively supported and update... ⇲
 
Crashes issue

MIY crashes on launch

Fix: Try restarting your iPhone. A simple reboot can often resolve app crashes by clearing temporary files and refreshing system resources. OR... ⇲
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 what users are saying
Good experience
72.3%

Bad experience
24.6%

Neutral
3.1%

~ from our NLP analysis of 65 combined software ratings.

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 Private Data MIY collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics