fix problems on Surgical Notes [iphone]

—— Run into issues on Surgical Notes? Get help pending when official support gets back to you!

Surgical Notes

Info:

company: Surgical Notes, Inc.

: https://www.surgicalnotes.com

: www.surgicalnotes.com

Chat with our AI-based Surgical Notes Support

🛠️ Common Surgical Notes Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

FaceID initially not working

Fix: 1. Ensure that FaceID is set up correctly on your iPhone. Go to 'Settings' > 'Face ID & Passcode' and make sure that Face ID is enabled for... ⇲

Missing several features

Fix: 1. Check for updates in the App Store. Sometimes, missing features are included in the latest updates. Go to the App Store, tap on your prof... ⇲

Bugs issue

Needs bug fixes

Fix: 1. Regularly check for updates in the App Store, as developers often release bug fixes in new versions. 2. Clear the app's cache by uninstal... ⇲

Reliability issues

Fix: 1. Ensure that your iPhone's operating system is up to date. Go to 'Settings' > 'General' > 'Software Update' to check for updates. 2. Resta... ⇲

Freezing issue

Surgical Notes freezes after saving or signing

Fix: 1. Ensure that your iPhone has enough storage space. Go to 'Settings' > 'General' > 'iPhone Storage' to check available space. If storage is... ⇲

Crashes issue

Data loss during crashes

Fix: 1. Regularly back up your data to iCloud or another cloud service. Go to 'Settings' > [your name] > 'iCloud' > 'iCloud Backup' and enable it... ⇲

Uploads issue

No confirmation for successful dictation uploads

Fix: 1. Check the app settings to see if there is an option to enable notifications or confirmations for uploads. 2. After uploading, manually ch... ⇲

Syncing issue

Patients not posted to dictation queue

Fix: 1. Check the app settings to ensure that the dictation queue is enabled and configured correctly. 2. Restart the app and your iPhone to refr... ⇲