fix problems on Air Remote [iphone]

—— Run into issues on Air Remote ? Get help pending when official support gets back to you!

Air Remote Mobile

Info:

company: Imaging Brands, Inc.

: https://www.tethertools.com/about/contact-us/

: www.tethertools.com

Chat with our AI-based Air Remote Support

🛠️ Common Air Remote Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Not reliable

Fix: Ensure that your iPhone is updated to the latest iOS version. Go to Settings > General > Software Update and install any available updates.... ⇲

Fails to connect with camera

Fix: Check that your camera's Wi-Fi is turned on and that it is in pairing mode. Refer to your camera's manual for specific instructions on how t... ⇲

Updates issue

Histogram does not update

Fix: Ensure that you are in the correct shooting mode that supports histogram display. Some modes may not provide real-time histogram updates.... ⇲

Freezing issue

Air Remote freezes

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app to see if the issue... ⇲

Support issue

Poor documentation

Fix: Search for online forums or user communities related to Air Remote Mobile. Often, other users share tips and solutions that can help you nav... ⇲

No USB-C cable included

Fix: Purchase a compatible USB-C cable from a reputable retailer. Ensure it meets the specifications required for your camera. OR Check if you... ⇲

Video issue

Laggy live view

Fix: Reduce the resolution settings in the app if possible. Lowering the resolution can improve performance and reduce lag. OR Ensure that you... ⇲

Slow issue

Slow performance

Fix: Clear the app's cache if the option is available in the app settings. This can help improve performance by removing unnecessary data. OR... ⇲

Network issue

Inconsistent connectivity

Fix: Make sure that your camera and iPhone are within a reasonable distance from each other to maintain a strong connection. OR Try resetting... ⇲

Network connection issues

Fix: Switch to a different Wi-Fi network if available, or try using mobile data to see if the connection improves. OR Restart your router if y... ⇲

Crashes issue

Requires frequent app restarts

Fix: Check for updates to the app in the App Store. Developers often release updates to fix bugs that may cause frequent restarts. OR If the a... ⇲

Air Remote crashes

Fix: Make sure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and delete unnecessary files or apps to free up sp... ⇲

Compatibility issue

Limited compatibility with certain cameras

Fix: Check the app's official website or user manual for a list of compatible cameras. Ensure your camera is on that list before attempting to co... ⇲

Device not detected by app

Fix: Ensure that Bluetooth is enabled on your iPhone and that the camera is in pairing mode. This is often required for the app to detect the cam... ⇲

Camera issue

Cannot control camera settings in real-time

Fix: Ensure that your camera is set to the correct mode that allows remote control. Refer to your camera's manual for specific settings. OR Ch... ⇲

Installation issue

Requires reinstallation of app to function

Fix: Before reinstalling, try clearing the app's cache or data if the option is available. This can sometimes resolve issues without needing a fu... ⇲