fix problems on Rakuten Insight [iphone]

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—— Run into issues on Rakuten Insight? Get help pending when official support gets back to you!

Rakuten Insight: Earn Cash
Info:
company: RAKUTEN INSIGHT GLOBAL INC.
: https://member.insight.rakuten.us/help
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Ads issue

Automated declines without explanation

Fix: Review the eligibility criteria for surveys. Sometimes, surveys have specific requirements that you may not meet. Make sure your profile is... ⇲

Repetitive qualification questions

Fix: If you encounter repetitive questions, try to answer them consistently. This may help the algorithm better understand your profile and reduc... ⇲

No surveys received after sign-up

Fix: Ensure that you have completed your profile fully. Incomplete profiles may not receive survey offers. Go to your profile settings and fill i... ⇲

Low rewards for time spent

Fix: Focus on surveys that offer higher rewards. Some surveys may be more time-consuming but offer better compensation. Look for these opportunit... ⇲

Disqualification from irrelevant questions

Fix: Be mindful of your answers to initial screening questions. Providing accurate and relevant information can help reduce disqualifications.... ⇲

Low value of survey rewards

Fix: Look for surveys that are specifically marked as high-value or bonus surveys. These may offer better rewards for your time. OR Participat... ⇲

Never qualifying for surveys

Fix: Review your profile settings to ensure they accurately reflect your demographics and interests. This can help match you with more relevant s... ⇲
 
Account issue

Account blocked without evidence

Fix: Check your email for any notifications from Rakuten Insight regarding your account status. Sometimes, they may send an email explaining the... ⇲
 
Support issue

Unhelpful customer support

Fix: Utilize the FAQ section of the app or website. Many common issues are addressed there, which may provide you with the information you need w... ⇲

Customer service unresponsive

Fix: Try reaching out to customer service through different channels, such as social media or their website, if available. Sometimes, different p... ⇲
 
Updates issue

Rakuten Insight won't open after update

Fix: Try restarting your iPhone. This can resolve many app-related issues after an update. OR If the app still won't open, uninstall it and th... ⇲
 
Bugs issue

Frequent errors during surveys

Fix: Ensure that your app is updated to the latest version. Check the App Store for any available updates and install them. OR If errors persi... ⇲
 
Security issue

Fraudulent claims of association with Rakuten

Fix: Verify the legitimacy of any claims by checking the official Rakuten website or their official social media channels for announcements or pa... ⇲
 
Freezing issue

Rakuten Insight freezes on logo screen

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the screen. T... ⇲
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 what users are saying
Bad experience
63.6%

Good experience
30.3%

Neutral
6.1%

~ from our NLP analysis of 33 combined software ratings.

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 Private Data Rakuten Insight collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics