fix problems on STIB-MIVB [iphone]

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—— Run into issues on STIB-MIVB? Get help pending when official support gets back to you!

STIB-MIVB
Info:
company: STIB-MIVB
: http://www.stib-mivb.be/article.html?_guid=803bdcc5-1b8e-3410-54a9-bf3b6e04a84c&l=en
: www.stib-mivb.be
Chat with our AI-based STIB-MIVB Support
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Features issue

Odd favorites system

Fix: Review how you are adding favorites. Make sure you are following the correct steps to add a route or stop to your favorites. This may involv... ⇲
 
Search issue

Elastic search relies on service availability

Fix: Ensure you have a stable internet connection. If you are on mobile data, try switching to Wi-Fi or vice versa to see if that improves search... ⇲
 
Login issue

Randomly logs out

Fix: Check your app settings for any session timeout settings. If available, adjust them to prevent automatic logouts. OR Make sure your iPhon... ⇲
 
Account issue

Account not found after logout

Fix: Double-check your login credentials. Ensure you are entering the correct email and password when trying to log back in. OR If you have fo... ⇲
 
Compatibility issue

QR codes not accepted by bus systems

Fix: Ensure that the QR code is being displayed clearly on your screen. Try adjusting the brightness of your phone to make the code more readable... ⇲

Not designed for iPads

Fix: Try using the app in compatibility mode by adjusting the display settings on your iPad. This may help improve usability. OR Consider usin... ⇲
 
Loading issue

Terms and conditions do not load

Fix: Check your internet connection. A weak connection may prevent the terms and conditions from loading properly. OR Try accessing the terms... ⇲

Itinerary input stalls

Fix: Close the app completely and restart it. This can help clear any temporary glitches that may be causing the input to stall. OR Try inputt... ⇲
 
Payments issue

No receipts for purchases

Fix: Check your email for any receipts that may have been sent after your purchase. Sometimes, receipts are emailed rather than displayed in the... ⇲
 
UI issue

Portrait orientation only

Fix: Check if there is an option in the app settings to enable landscape mode. Some apps have this feature hidden in the settings. OR If the a... ⇲

Poorly designed UI

Fix: Provide feedback through the app's feedback feature if available, or take notes on specific areas that are difficult to navigate for future... ⇲
 
Permissions issue

Unnecessary access to contacts

Fix: Go to your iPhone settings, find the STIB-MIVB app, and adjust the permissions to limit access to your contacts if you feel it is unnecessar... ⇲
 
Bugs issue

STIB-MIVB not functional for over 2 months

Fix: Check for any updates in the App Store and install them. Developers often release fixes for long-standing issues. OR Try clearing the app... ⇲
 
Updates issue

No updates available

Fix: Check the App Store regularly for updates, as they may not be released all at once. Enable automatic updates in your settings to ensure you... ⇲
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 what users are saying
Good experience
86.7%

Bad experience
8.2%

Neutral
5.1%

~ from our NLP analysis of 196 combined software ratings.

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 Private Data STIB-MIVB collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics