fix problems on GigSmart Get Workers [iphone]

—— Run into issues on GigSmart Get Workers? Get help pending when official support gets back to you!

GigSmart Get Workers

Info:

company: GigSmart Inc

: https://gigsmart.com/contact

: gigsmart.com

Chat with our AI-based GigSmart Get Workers Support

🛠️ Common GigSmart Get Workers Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

High no-show rate for workers

Fix: To mitigate the high no-show rate, consider implementing a pre-shift confirmation system. Send reminders to workers 24 hours and 1 hour befo... ⇲

Automatic charges for no-shows

Fix: Review the app's settings to see if there is an option to disable automatic charges for no-shows. If not, consider setting clear policies fo... ⇲

Quality issue

Inconsistent quality of workers

Fix: Implement a more rigorous vetting process for workers before they are allowed to accept jobs. This could include additional interviews or sk... ⇲

Security issue

Background checks may not be reliable

Fix: Consider using a third-party service for background checks that has a proven track record. Research and integrate a reliable background chec... ⇲

Payments issue

High service fees (25% charge)

Fix: Evaluate the possibility of offering tiered service plans where users can choose a plan with lower fees in exchange for fewer features or su... ⇲

Account issue

Frequent turnover of account managers

Fix: Create a centralized knowledge base or documentation that account managers can refer to, ensuring continuity in service even when personnel... ⇲

Bugs issue

Bugs in the software

Fix: Regularly check for updates to the app and install them as they become available. Developers often release patches to fix bugs, so keeping t... ⇲

Support issue

Slow response from management

Fix: Set clear expectations for response times within the app. If users know when to expect a reply, they may feel more satisfied with the servic... ⇲

Poor communication from support team

Fix: Establish a clear communication protocol for the support team, including response times and escalation procedures. This can help ensure that... ⇲

Inadequate support for refund requests

Fix: Create a clear and accessible refund policy within the app, outlining the steps users need to take to request a refund. This can help stream... ⇲

Availability issue

Limited availability of workers in some areas

Fix: Expand your recruitment efforts in areas with limited worker availability. Use social media and local job boards to attract more workers in... ⇲

Notifications issue

Robocalls to users

Fix: Check the app settings to see if there is an option to opt-out of robocalls. If available, ensure that users are aware of this option and ho... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.2%

Bad experience

5.8%

Neutral

1.1%

~ from our NLP analysis of 365 combined software ratings.

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Private Data GigSmart Get Workers collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- Identifiers
- Sensitive Info
- Diagnostics