fix problems on Viya [iphone]

—— Run into issues on Viya? Get help pending when official support gets back to you!

Viya

Info:

company: Wasl

: https://www.wasl.ae/contactus

Chat with our AI-based Viya Support

🛠️ Common Viya Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult to navigate

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located. Consider creating a pers... ⇲

Does not accept foreign phone numbers

Fix: Check if the app has a setting to change the country code. If available, select your country code from the dropdown menu before entering you... ⇲

Security issue

Fails to send OTP for email verification

Fix: Ensure that your email address is entered correctly without any typos. Check your spam or junk folder for the OTP email, as it may have been... ⇲

Verification code not received

Fix: Ensure that your phone number or email address is entered correctly. Check your device settings to ensure that notifications and messages fr... ⇲

Payments issue

Payment methods frequently cancel transactions

Fix: Verify that your payment method has sufficient funds and is not expired. Check with your bank or payment provider to ensure there are no res... ⇲

Does not accept Visa card for payment

Fix: Check if the app has specific payment method requirements or restrictions. Look for any updates or announcements regarding accepted payment... ⇲

UI issue

Awful user experience during profile setup

Fix: Take your time during the setup process and read all prompts carefully. If you encounter confusing sections, jot down your questions and loo... ⇲

Not intuitive referral code request

Fix: Look for a help or FAQ section within the app that explains how to enter referral codes. Sometimes, there may be a specific format or locati... ⇲

Registration issue

Registration process fails

Fix: Double-check all entered information for accuracy, including email, phone number, and any other required fields. Ensure that you meet any sp... ⇲