—— Run into issues on 尺素? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: To view more content from forwarded posts, try tapping on the post to expand it. If this does not work, check if there are any settings in t... ⇲
Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for 尺素, and check if an update is available. If so, ins... ⇲
Fix: If the app freezes, try force closing it. Swipe up from the bottom of the screen (or double-click the home button on older iPhones) to view... ⇲
Fix: Tap on the post to see if it expands to show more content. If it does not, check if there are any settings in the app that allow you to adju... ⇲
Fix: Try tapping on the comment section to see if it expands to show more comments. If this does not work, check for any settings related to comm... ⇲
Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the playback impro... ⇲
Fix: Check if the app is updated to the latest version. If it is, try restarting your iPhone and then attempt to log in again. OR If the login... ⇲
Fix: Try pulling down on the screen to refresh the content manually. This action often forces the app to reload the latest data. OR If the con... ⇲
Fix: If the app does not support grouped posts, consider creating a separate post for each item you want to share. This can help you organize you... ⇲
Fix: Check the app settings to see if there is an option to disable image display. This may be found under 'Settings' > 'Display' or 'Media' opti... ⇲