fix problems on Movie Edit Add-on [iphone]

—— Run into issues on Movie Edit Add-on? Get help pending when official support gets back to you!

Movie Edit add-on

Info:

company: Sony Corporation

: https://sony.net/mead/

Chat with our AI-based Movie Edit add-on Support

🛠️ Common Movie Edit add-on Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not work with A7c as advertised

Fix: Ensure that your Movie Edit add-on is updated to the latest version. Go to the App Store, search for the app, and check for any available up... ⇲

Does not support all video formats on A7c

Fix: Convert the video files from the A7c to a supported format using a video conversion app. Apps like HandBrake or VLC can help you convert vid... ⇲

Video issue

Cannot edit videos from Sony cameras

Fix: Verify that the video files from your Sony camera are in a format supported by the Movie Edit add-on. If not, use a video converter to chang... ⇲

UI issue

Movie Edit add-on only opens in landscape mode on iPad

Fix: Check your iPad's orientation lock. If it is locked in portrait mode, unlock it to allow the app to open in landscape mode. Swipe down from... ⇲

No support for landscape view on larger devices

Fix: Check if there are any settings within the app that allow you to toggle between portrait and landscape modes. Some apps have this feature hi... ⇲

Compatibility issue

Limited to one camera model

Fix: Explore the app settings to see if there are options to add or switch between different camera models. Some apps may have hidden settings th... ⇲

Incompatible with A7III

Fix: Check for any updates to the Movie Edit add-on that may improve compatibility with the A7III. Go to the App Store and look for updates. OR... ⇲

No iPad version of Catalyst Browse

Fix: Look for alternative apps on the App Store that offer similar functionality to Catalyst Browse for iPad. There may be third-party apps that... ⇲

Customization issue

No option to manually adjust stabilization

Fix: Look for any settings related to stabilization in the app's editing tools. Some apps may have automatic stabilization features that cannot b... ⇲

Crashes issue

Movie Edit add-on crashes on launch

Fix: Try restarting your iPhone or iPad. This can clear temporary issues that may be causing the app to crash. After restarting, try launching th... ⇲

Permissions issue

Cannot access phone photo library

Fix: Check the app permissions in your iPhone settings. Go to Settings > Privacy > Photos and ensure that the Movie Edit add-on has permission to... ⇲