fix problems on Compass Time [iphone]

—— Run into issues on Compass Time? Get help pending when official support gets back to you!

Compass Time

Info:

company: Compass Group USA, Inc.

: https://www.compass-usa.com/

: www.compass-usa.com

Chat with our AI-based Compass Time Support

🛠️ Common Compass Time Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Compass Time shows a white screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) to view all open apps... ⇲

Mobile punching disabled after update

Fix: 1. Check app permissions: Go to Settings > Privacy > Location Services and ensure that Compass Time has the necessary permissions enabled.... ⇲

Freezing issue

Compass Time freezes constantly

Fix: 1. Update the app: Ensure you are using the latest version of Compass Time. Go to the App Store, tap on your profile icon, and check for upd... ⇲

Updates issue

Time clock option does not update

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that resol... ⇲

Hours disappear after updates

Fix: 1. Log out and log back in: This can refresh the data and may restore your hours. 2. Check for updates: Ensure you are using the latest ver... ⇲

Hours do not update correctly

Fix: 1. Log out and log back in: This can refresh the data and may resolve the issue. 2. Check your internet connection: Ensure you have a stabl... ⇲

Notifications issue

Out of range notification at time clock

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that Compass Time is allowed to access your location. 2... ⇲

Screen issue

Pay stubs show a white and gray screen

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find Compass Time, and select 'Offload App'. This can help clear any corrupte... ⇲

Frequent logouts from the app

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can cause frequent logouts. 2. Update... ⇲

Inconvenient login process

Fix: 1. Save login credentials: If the app allows, save your username and password to make logging in easier. 2. Use a password manager: Conside... ⇲

Loading issue

Login screen fails to load

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data. 2. Restart... ⇲

Spinning compass logo prevents access

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhone X and later) and swipe up on Compa... ⇲

UI issue