fix problems on MyWIC Mosaic [iphone]

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—— Run into issues on MyWIC Mosaic? Get help pending when official support gets back to you!

myWIC Mosaic
Info:
company: Vexcel Corporation
: https://mywic.us
: wicmosaic.com
Chat with our AI-based myWIC Mosaic Support
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Bugs issue

Shopping guide feature shows errors

Fix: 1. Refresh the app: Close and reopen the app to refresh the shopping guide feature. 2. Check for updates: Go to the App Store and see if th... ⇲
 
Login issue

myWIC Mosaic logs out unexpectedly

Fix: 1. Check for app updates: Ensure you are using the latest version of the app, as updates can fix logout issues. 2. Restart your device: Som... ⇲
 
Updates issue

Benefits not updating correctly

Fix: 1. Refresh the app: Close the app completely and reopen it to refresh the benefits information. 2. Check for updates: Make sure you have th... ⇲
 
Notifications issue

In-app check-in does not notify clinic

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as this is necessary for notifications to be sent. 2. Rest... ⇲
 
Features issue

No fruit and vegetable calculator

Fix: 1. Use external resources: While the app may not have a built-in calculator, you can use online calculators or apps specifically designed fo... ⇲

Limited information on WIC approved brands

Fix: 1. Use external resources: While the app may have limited information, you can refer to the official WIC website or local WIC office for com... ⇲
 
Loading issue

myWIC Mosaic fails to load after updates

Fix: 1. Restart your device: A simple restart can often resolve loading issues after an update. 2. Check for additional updates: Sometimes, a su... ⇲
 
Payments issue

Error linking card to app

Fix: 1. Verify card information: Double-check that you are entering the correct card number and details. 2. Restart the app: Close the app and r... ⇲
 
Crashes issue

myWIC Mosaic closes when scanning items

Fix: 1. Restart the app: Close the app completely and reopen it to refresh the scanning feature. 2. Check for updates: Ensure you are using the... ⇲
 
Slow issue

Inconsistent performance and loading issues

Fix: 1. Restart your device: A simple restart can often resolve performance issues. 2. Check your internet connection: Ensure you have a stable... ⇲
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 what users are saying
Good experience
97.7%

Bad experience
1.4%

Neutral
1.0%

~ from our NLP analysis of 5,529 combined software ratings.

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 Private Data myWIC Mosaic collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Identifiers
    • Sensitive Info