fix problems on Leica LUX [iphone]

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—— Run into issues on Leica LUX ? Get help pending when official support gets back to you!

Leica LUX | Pro Photo Capture
Info:
company: Leica Camera AG
: https://leica-camera.com
: leica-camera.com
Chat with our AI-based Leica LUX Support
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Loading issue

photos stuck in processing state

Fix: 1. Wait for Processing: Sometimes, processing can take longer depending on the photo size and device performance. Give it some time before t... ⇲
 
Bugs issue

delete button doesn't work

Fix: 1. Restart the App: Close the app completely and reopen it. This can sometimes resolve temporary glitches with the delete function. 2. Chec... ⇲

photos not saved with preset

Fix: 1. Check App Settings: Go into the app settings and ensure that the preset saving option is enabled. 2. Update the App: Make sure you are u... ⇲
 
Freezing issue

freezes constantly

Fix: 1. Close Background Apps: Free up memory by closing other apps running in the background. 2. Restart Your iPhone: A simple restart can reso... ⇲
 
UI issue

bad user experience

Fix: 1. Familiarize with the App: Spend some time exploring the app’s features and settings. Sometimes, user experience improves with familiarity... ⇲

some lens simulations unclear

Fix: 1. Check App Settings: Look for any settings related to lens simulations and adjust them for clarity. 2. Update the App: Ensure you are usi... ⇲
 
Compatibility issue

launching app from lock screen inconsistent

Fix: 1. Check App Permissions: Go to Settings > Privacy > Location Services and ensure the app has the necessary permissions to function properly... ⇲

lack of integration with Fjorden Grip

Fix: 1. Check for Updates: Ensure both the Leica LUX app and Fjorden Grip firmware are updated to the latest versions, as updates may improve com... ⇲
 
Payments issue

high subscription cost

Fix: 1. Evaluate Usage: Assess how often you use the app and if the subscription cost is justified based on your usage. 2. Look for Promotions:... ⇲

no option for lifetime purchase

Fix: 1. Evaluate Subscription Benefits: Consider the benefits of the subscription model and whether it meets your needs. 2. Look for Promotions:... ⇲
 
Features issue

limited features compared to cheaper apps

Fix: 1. Explore All Features: Make sure you are fully aware of all the features the app offers. Sometimes, features are not immediately obvious.... ⇲
 
Customization issue

needs Chinese subtitles

Fix: 1. Check App Settings: Look for language settings within the app to see if Chinese subtitles can be enabled. 2. Use Translation Apps: If su... ⇲
 
Storage issue

storage space issues with HEIF format

Fix: 1. Change Photo Format: Go to Settings > Camera > Formats and select 'Most Compatible' to save photos in JPEG format instead of HEIF, which... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.6%

Bad experience
2.8%

Neutral
1.6%

~ from our NLP analysis of 610 combined software ratings.

 Switch to these Alternatives:
Fjorden Camera
Capture One
LFI - Leica Fotografie Int.
Fuji X Weekly — Film Recipes
Image Sync
FILCA - Vintage Film Camera
Luminar Mobile Photo Editor
Spectre Camera
Ricoh Recipes — JPEG Settings
ProCam - Pro Camera

 Private Data Leica LUX collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Leica LUX PRO Monthly: $6.99 Leica LUX PRO Monthly
  2. Leica LUX Annual : $69.99 Leica LUX Annual