fix problems on SubWallet [iphone]

—— Run into issues on SubWallet? Get help pending when official support gets back to you!

SubWallet - Polkadot Wallet

Info:

company: CDM SOFTWARE DEVELOPMENT COMPANY LIMITED

: https://docs.subwallet.app/

: www.subwallet.app

Chat with our AI-based SubWallet Support

🛠️ Common SubWallet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SubWallet freezes while watching stream

Fix: 1. Close other applications: Double-click the home button (or swipe up from the bottom on newer iPhones) to view all open apps. Swipe up on... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening other apps or website... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you are using the latest version of SubWallet by checking the App Store for updates. Developers often release patc... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download necessary data: If SubWallet allows you to download certain data for offline use, make sure to do this while you have a stable i... ⇲

Support issue

poor customer support

Fix: 1. Utilize online resources: Check the SubWallet website for FAQs, user guides, or community forums where you can find answers to common que... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > SubWallet and ensure that notifications are enabled and set to your prefere... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's layout and features. Look for any tutorials or guides within the a... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background activity: Go to Settings > General > Background App Refresh and disable it for SubWallet to reduce battery usage. 2. Low... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for SubWallet. If not, consider upgrading your device if pos... ⇲