fix problems on Realtime Link [iphone]

—— Run into issues on Realtime Link ? Get help pending when official support gets back to you!

Realtime Link for Students

Info:

company: Realtime Information Technology, Inc.

: http://realitinc.com/support.asp

: realitinc.com

Chat with our AI-based Realtime Link Support

🛠️ Common Realtime Link Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Realtime Link crashes during login

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve app crashes. Press and hold the power button until you see the 'slide to pow... ⇲

Realtime Link does not save password

Fix: 1. Enable password saving: Go to Settings > Passwords & Accounts > AutoFill Passwords and ensure that 'AutoFill Passwords' is turned on. Thi... ⇲

Privacy issue

Realtime Link leaks information

Fix: 1. Review app permissions: Go to Settings > Privacy and check what permissions Realtime Link for Students has. Disable any unnecessary permi... ⇲

Storage issue

Realtime Link takes up excessive storage

Fix: 1. Clear app data: Go to Settings > General > iPhone Storage, find Realtime Link for Students, and tap 'Offload App'. This will remove the a... ⇲

UI issue

schedule displayed incorrectly

Fix: 1. Sync the app: Look for a sync option within the app settings to refresh your schedule. This may resolve any discrepancies. 2. Check inter... ⇲

blank homework page

Fix: 1. Refresh the page: Try pulling down on the homework page to refresh it and see if the content loads. 2. Check for updates: Ensure that the... ⇲

poor interface design

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. This can help you navi... ⇲

Bugs issue

gradebook shows wrong numbers

Fix: 1. Refresh the gradebook: Look for a refresh or sync option within the app to update the gradebook data. 2. Check for updates: Ensure that t... ⇲

Realtime Link does not work

Fix: 1. Restart your iPhone: A simple restart can often resolve app issues. Press and hold the power button, slide to power off, and then turn it... ⇲

Account issue

district input fails

Fix: 1. Check for correct input format: Ensure that you are entering the district information in the correct format as required by the app. 2. Re... ⇲

auto logs out

Fix: 1. Check app settings: Look for any settings related to session timeouts or auto logout features and adjust them if possible. 2. Ensure stab... ⇲

Notifications issue

notifications received while logged out

Fix: 1. Check notification settings: Go to Settings > Notifications > Realtime Link for Students and adjust the notification settings to your pre... ⇲

Network issue

inconsistent access for users

Fix: 1. Check user permissions: Ensure that your account has the correct permissions set by the district or school. If you have access issues, ve... ⇲

Crashes issue

touch ID feature crashes

Fix: 1. Check Touch ID settings: Go to Settings > Touch ID & Passcode and ensure that Touch ID is enabled for the app. If it is already enabled,... ⇲

Downloads issue

Realtime Link requires unnecessary download instead of web access

Fix: 1. Check for web access options: Look for any settings within the app that may allow you to access features via a web browser instead of dow... ⇲