fix problems on Nana [iphone]

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—— Run into issues on Nana? Get help pending when official support gets back to you!

nana - Record your music, sing
Info:
company: nana music Inc.
: https://support.nana-music.com/hc/en-us
: en.nana-music.com
Chat with our AI-based nana Support
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Crashes issue

nana crashes occasionally

Fix: Ensure that your app is updated to the latest version. Go to the App Store, tap on your profile icon, and scroll down to see if there are up... ⇲
 
Audio issue

Recording limit of 90 seconds

Fix: If you need longer recordings, consider recording multiple segments and then using a separate audio editing app to combine them. Apps like G... ⇲

No lyrics provided for songs

Fix: Look for a lyrics feature within the app. Some apps have a dedicated section for lyrics. If it’s not available, consider searching for the l... ⇲
 
Login issue

Login issues

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you’ve forgotten your password, use the... ⇲
 
Uploads issue

Error when posting recordings

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. If the connection is weak, try switching to... ⇲
 
Downloads issue

Inability to download recordings

Fix: Check the app settings to see if there is an option to enable downloads. If not, consider using a screen recording method as mentioned earli... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app's features. Familiarize yourself with the layout by tapping on different icons and menus. Sometimes, spend... ⇲
 
Settings issue

Limited language selection

Fix: Check the app settings to see if there is an option to change the language. If the app is primarily in one language, consider using translat... ⇲
 
Customization issue

Too many Spanish songs

Fix: Use the search function within the app to filter songs by language or genre. This can help you find songs that are more aligned with your pr... ⇲
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 what users are saying
Good experience
83.0%

Bad experience
10.4%

Neutral
6.6%

~ from our NLP analysis of 106 combined software ratings.

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 Private Data nana collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. nana premium: $5.49 You can unlock limited features while subscribing nana premium service.
  2. nana Premium 1 week: $1.49 You can unlock limited features.
  3. nana premium special: $5.49 You can unlock limited features.
  4. Point pack 1: $0.99 The smallest amount of points
  5. Point pack 3: $9.99 The 3rd smallest amount of points
  6. Point pack 2: $4.99 The 2nd smallest amount of points
  7. Point pack 6: $99.99 The largest amount of points
  8. Point pack 5: $59.99 The 5th smallest amount of points
  9. Point pack 4: $29.99 The 4th smallest amount of points