fix problems on Truece [iphone]

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—— Run into issues on Truece? Get help pending when official support gets back to you!

Truece
Info:
company: EzR Communications, Inc
: https://truece.com
: truece.com
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UI issue

Calendar visualization is poor

Fix: Check if there are different views available in the calendar settings (e.g., day, week, month). Switching views may provide a clearer layout... ⇲

Buttons do not display correctly

Fix: Try restarting the app or your device to see if this resolves the display issue. If the problem persists, check for any available updates fo... ⇲
 
Updates issue

Past schedules deleted after update

Fix: Check if there is a backup feature in the app that allows you to restore previous schedules. If you have a backup, follow the app's instruct... ⇲
 
Notifications issue

No update notification for changes

Fix: Check the app settings to ensure that notifications are enabled for updates. Look for a section related to notifications and make sure all r... ⇲

Calendar lacks push notifications

Fix: Check the app's notification settings to ensure that push notifications for calendar events are enabled. You may also need to check your dev... ⇲

Message notifications do not come through

Fix: Ensure that notifications are enabled for the app in both the app settings and your device's notification settings. Check for any 'Do Not Di... ⇲

Missing messages due to lack of notifications

Fix: Regularly check the app for new messages manually if notifications are unreliable. Set a specific time each day to do this to ensure you don... ⇲
 
Crashes issue

Truece crashes during search

Fix: Clear the app's cache if the option is available in the settings. This can help resolve crashes caused by overloaded data. OR If the app... ⇲
 
Security issue

Difficult to change password

Fix: Navigate to the account settings within the app and look for a 'Change Password' option. Follow the prompts to enter your current password a... ⇲
 
Loading issue

Loading time is excessive

Fix: Check your internet connection to ensure it is stable and fast. If you are on Wi-Fi, try switching to mobile data or vice versa to see if lo... ⇲
 
Uploads issue

Limited image upload for receipts

Fix: Check if there are any size limits for image uploads in the app's documentation. If your images exceed this limit, try resizing them using a... ⇲
 
Syncing issue

Certain calendar items not visible to all parties

Fix: Review the sharing settings for the calendar items in question. Ensure that the visibility settings are set to allow all intended parties to... ⇲
 
Messages issue

Messages indented incorrectly

Fix: Check if there is a formatting option in the app that allows you to adjust message alignment. If not, try restarting the app to see if it re... ⇲

Messages sent without confirmation

Fix: Check the app settings for an option to enable message confirmation or read receipts. If available, turn this feature on to receive notifica... ⇲
 
Freezing issue

Truece freezes on startup

Fix: Force close the app and restart it. If it continues to freeze, try restarting your device to clear any temporary glitches. OR If the prob... ⇲
 
Login issue

Unable to log back in

Fix: Double-check your login credentials for accuracy. If you have forgotten your password, use the 'Forgot Password' feature to reset it. OR... ⇲
 
Bugs issue

Truece not functioning for extended periods

Fix: Check for any available updates for the app and install them, as updates often fix bugs and improve performance. OR If the app continues... ⇲
 
Privacy issue

Ex-partner cannot see calendar or notes

Fix: Review the sharing settings for the calendar and notes to ensure that they are set to be visible to the ex-partner. Adjust the settings as n... ⇲
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 what users are saying
Good experience
52.5%

Bad experience
40.0%

Neutral
7.5%

~ from our NLP analysis of 40 combined software ratings.

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 Private Data Truece collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Usage Data
    • Diagnostics