fix problems on NEX App [iphone]

​

—— Run into issues on NEX App? Get help pending when official support gets back to you!

NEX App
Info:
company: Nebraska Crossing
: https://nexcrossing.com
: nexcrossing.com
Chat with our AI-based NEX App Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Difficulties in redeeming rewards

Fix: 1. Review Redemption Process: Go to the rewards section in the app and carefully follow the steps outlined for redeeming rewards. Ensure you... ⇲

Pending rewards take too long to process

Fix: 1. Check Reward Status: Go to the rewards section in the app to see if there’s an estimated processing time listed. 2. Ensure App is Update... ⇲
 
Loading issue

NEX App fails to load past the logo screen

Fix: 1. Force Close the App: Swipe up from the bottom of the screen (or double-click the home button) and swipe the NEX App off the screen to clo... ⇲
 
Updates issue

Inconsistent performance after updates

Fix: 1. Restart the App: Close the app completely and reopen it to see if performance improves. 2. Clear Cache: Offload the app from iPhone Stor... ⇲
 
Support issue

Lack of responsive customer support

Fix: 1. Use In-App Support: Check if the app has a help or support section within it that may provide FAQs or troubleshooting tips. 2. Check Onl... ⇲
 
UI issue

Confusing user interface

Fix: 1. Explore Tutorials: Look for any tutorials or guides within the app that explain how to navigate it. 2. Familiarize Yourself: Spend some... ⇲

Inability to view store merchandise

Fix: 1. Refresh the App: Close and reopen the app to refresh its content. 2. Check for Updates: Ensure the app is updated, as new merchandise ma... ⇲
 
Privacy issue

Requires unnecessary personal information

Fix: 1. Review Privacy Settings: Go to your account settings within the app and review what information is required versus optional. 2. Limit In... ⇲
 
Features issue

No real-time interactive map

Fix: 1. Use External Maps: If the app lacks a real-time map, consider using external mapping services like Google Maps for navigation. 2. Check... ⇲
 
Search issue

Limited store search functionality

Fix: 1. Use Filters: If available, use any filtering options within the app to narrow down your search results. 2. Check for Updates: Ensure the... ⇲
 
Login issue

Issues with Facebook login

Fix: 1. Check Facebook Permissions: Go to your Facebook settings and ensure that the NEX App has the necessary permissions to access your account... ⇲
 
Account issue

NEX App does not allow easy access to account settings

Fix: 1. Explore the Menu: Look for a menu icon (often three lines or dots) that may lead you to account settings. 2. Use Search Function: If the... ⇲

NEX App connection issues with bank accounts

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as this is necessary for connecting to bank accounts. 2. Re-ent... ⇲
 
Customization issue

Font size adjustments needed for functionality

Fix: 1. Adjust iPhone Settings: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase font size. 2. Enable Bold Te... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
58.0%

Good experience
33.3%

Neutral
8.7%

~ from our NLP analysis of 69 combined software ratings.

 Switch to these Alternatives:
Baker's
The Smart Card
Family Fare
My Retail Rebel
Lewis Drug
Hy-Vee
Fareway Meat & Grocery
Scheels
Dusted Charm
Husband's Approval Boutique

 Private Data NEX App collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics