fix problems on Coinbase [iphone]

—— Run into issues on Coinbase? Get help pending when official support gets back to you!

Coinbase: Buy Bitcoin & Ether

Info:

company: Coinbase, Inc.

: http://support.coinbase.com

: www.coinbase.com

Chat with our AI-based Coinbase Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes during use

Fix: 1. Restart the App: Close the Coinbase app completely by swiping it away from the app switcher. Then, reopen it to see if the freezing issue... »»

Unhelpful customer support

Fix: 1. Use the Help Center: Visit the Coinbase Help Center on their website. They have a comprehensive FAQ section that may address your issue w... »»

Payments issue

Hidden fees on transactions

Fix: 1. Review Transaction Details: Before confirming any transaction, carefully review the fee breakdown that appears on the confirmation screen... »»

Inconsistent transaction processing times

Fix: 1. Check Network Status: Sometimes, transaction delays are due to network congestion. Check the status of the Ethereum or Bitcoin network to... »»

Inability to send or cash out crypto

Fix: 1. Check Account Status: Ensure your account is fully verified and in good standing. Sometimes, restrictions can prevent transactions. 2. R... »»

Higher purchase prices than listed

Fix: 1. Review Fee Structure: Understand the fee structure on Coinbase, as the final purchase price includes fees. Check the fee schedule on thei... »»

Lack of transparency in fees

Fix: 1. Review Fee Schedule: Familiarize yourself with the Coinbase fee schedule available on their website. This will help you understand the co... »»

Complexity in transferring funds

Fix: 1. Follow Step-by-Step Guides: Use the guides available in the Coinbase Help Center for transferring funds. These guides provide detailed st... »»

Unclear cost basis for investments

Fix: 1. Keep Detailed Records: Maintain your own records of purchase prices and transaction dates to track your cost basis accurately. This can h... »»

Account issue

Difficulties in account recovery

Fix: 1. Use Recovery Options: If you’re having trouble accessing your account, use the recovery options provided by Coinbase. This typically invo... »»

Issues with ID verification

Fix: 1. Ensure Document Clarity: When submitting ID for verification, ensure that the images are clear and all information is legible. Blurry or... »»

UI issue

Poor user interface on tablets

Fix: 1. Adjust Display Settings: Check your tablet’s display settings. Sometimes adjusting the zoom or resolution can improve the app’s usability... »»

Frequent interface changes

Fix: 1. Familiarize Yourself: Take time to explore the new interface after updates. Spend a few minutes navigating the app to understand the chan... »»

Bugs issue

Discrepancies in balance tracking

Fix: 1. Refresh the App: Sometimes, balance discrepancies can be due to a temporary glitch. Close and reopen the app to refresh the data. 2. Che... »»

Slow issue

Slow app performance

Fix: 1. Free Up Storage: Check your iPhone’s storage settings. If your device is low on storage, it can affect app performance. Delete unnecessar... »»

Notifications issue

Notifications are delayed or unreliable

Fix: 1. Check Notification Settings: Go to your iPhone settings, find Coinbase, and ensure notifications are enabled. Check that alerts are set t... »»

Customization issue

Limited control over crypto ownership

Fix: 1. Use a Wallet: For greater control over your crypto assets, consider transferring your cryptocurrencies to a personal wallet. This allows... »»

Support issue

Limited access to live support

Fix: 1. Use Help Center Resources: Rely on the Coinbase Help Center for troubleshooting guides and FAQs that can help resolve common issues witho... »»

Compatibility issue

Problems with wallet compatibility

Fix: 1. Check Compatibility Lists: Before transferring funds, check the compatibility lists provided by Coinbase to ensure your wallet supports t... »»

Security issue

Inadequate security measures

Fix: 1. Enable Two-Factor Authentication: Ensure that two-factor authentication is enabled on your Coinbase account for added security. This adds... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.3%

Bad experience

4.4%

Neutral

3.3%

~ from our NLP analysis of 1,754,694 combined software ratings.

Switch to these Alternatives:

Coinbase Wallet: NFTs & Crypto

Gemini: Buy Bitcoin & Crypto

Uniswap: Crypto & NFT Wallet

MoonPay: Buy Bitcoin, Solana

DEXTools

DEX Screener

Kraken Pro: Buy & Trade Crypto

Keplr Wallet

Kraken: Buy Crypto & Bitcoin

BitPay: Secure Crypto Wallet

Private Data Coinbase collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Sensitive Info
- Diagnostics
- Other Data