fix problems on Whatnot [iphone]

—— Run into issues on Whatnot? Get help pending when official support gets back to you!

Whatnot - Live Video Shopping

Info:

company: Whatnot Inc.

: https://www.whatnot.com/faq

: www.whatnot.com

Chat with our AI-based Whatnot Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Whatnot app o... »»

Frequent app crashes

Fix: 1. Update the app to the latest version by going to the App Store, tapping on your profile icon, and scrolling to find Whatnot. 2. Clear the... »»

Inconsistent login prompts

Fix: 1. Ensure you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password?' option to reset it. 2... »»

Search issue

Lack of search functionality for seller inventory

Fix: 1. Use the filters available in the app to narrow down your search by category or seller. 2. Keep an eye on app updates, as this feature may... »»

Merging of categories makes item searching difficult

Fix: 1. Use specific keywords in the search bar to narrow down your results. 2. Check if the app has any filter options to help refine your searc... »»

Support issue

Difficulty in tracking orders

Fix: 1. Check the 'Orders' section in your account settings to view your order history. 2. Enable notifications for order updates in the app sett... »»

Sellers cancel orders without repercussions

Fix: 1. Document any cancellations by taking screenshots of the order details and seller communication. 2. Report any repeated issues to the app'... »»

Poor customer service response times

Fix: 1. Use the in-app help feature to submit your queries, as this may prioritize your request. 2. Check the app's FAQ section for common issues... »»

Unethical seller behavior

Fix: 1. Report any unethical behavior directly through the app's reporting feature. 2. Avoid sellers with negative reviews or complaints from oth... »»

Banning users for honest feedback

Fix: 1. Keep your feedback constructive and factual to minimize the risk of being banned. 2. If banned, document your feedback and any communicat... »»

Confusing seller application process

Fix: 1. Review the seller guidelines provided in the app to understand the requirements better. 2. Reach out to existing sellers for tips on navi... »»

Poor handling of collectible items by some sellers

Fix: 1. Research sellers before purchasing collectibles by checking their ratings and reviews. 2. Ask sellers specific questions about the condit... »»

Payments issue

Issues with payment processing

Fix: 1. Ensure your payment method is valid and has sufficient funds. Check your payment settings in the app. 2. Restart the app and try the tran... »»

Registration issue

No validation for account creation

Fix: 1. Use a valid email address and ensure you meet any age requirements stated in the app. 2. Check your spam folder for any verification emai... »»

Account issue

Inability to update personal information

Fix: 1. Go to your account settings and look for the option to edit your profile. If it’s not available, try logging out and back in. 2. Clear th... »»

Compatibility issue

Limited buyer base in certain categories

Fix: 1. Explore different categories or subcategories to find more items. 2. Engage with the community to find out which categories are more acti... »»

Loading issue

Unreliable auction loading

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if that improves loading times. 2. Clear the... »»

Security issue

Lack of transparency in seller verification

Fix: 1. Look for sellers with verified badges or positive reviews to ensure credibility. 2. Engage with the community to share experiences and ga... »»

Inadequate protection against scams

Fix: 1. Always verify seller profiles and read reviews before making a purchase. 2. Use secure payment methods that offer buyer protection. OR... »»

Updates issue

Frequent app updates causing usability issues

Fix: 1. Check the app's update notes to understand what changes have been made and how they may affect usability. 2. If an update causes issues,... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.4%

Bad experience

3.3%

Neutral

2.3%

~ from our NLP analysis of 272,566 combined software ratings.

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LEGIT APP Authentication

Private Data Whatnot collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- User Content