fix problems on B-hyve Pro [iphone]

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—— Run into issues on B-hyve Pro? Get help pending when official support gets back to you!

B-hyve Pro
Info:
company: Hydro Rain Inc.
: https://hydrorain.com/support
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Bugs issue

Manual watering timer does not function properly

Fix: Check the settings for the manual watering timer. Ensure that the duration and start time are set correctly. If the timer still does not fun... ⇲

Smart watering feature inconsistent

Fix: Ensure that the app has access to your location services, as this can affect the smart watering feature's ability to function properly. Go t... ⇲

Requires manual reset for some functions

Fix: If you find that certain functions require a manual reset, try to identify patterns or specific triggers that cause the need for a reset. Th... ⇲

Inconsistent moisture level readings

Fix: Ensure that the moisture sensors are properly placed in the soil and are not obstructed by rocks or debris. This can affect the accuracy of... ⇲

Requires frequent troubleshooting

Fix: Keep a log of the issues you encounter and the steps you take to resolve them. This can help you identify patterns and may lead to more perm... ⇲
 
Network issue

Difficult Wi-Fi setup

Fix: Make sure you are following the setup instructions carefully. Ensure that your Wi-Fi network is 2.4 GHz, as many smart devices do not suppor... ⇲

Connectivity issues with the controller

Fix: Check the Wi-Fi signal strength where the controller is located. If the signal is weak, consider relocating the router or using a Wi-Fi exte... ⇲
 
UI issue

B-hyve Pro not intuitive

Fix: Take some time to explore the app's features and settings. Familiarize yourself with the layout and available options. You may find that cer... ⇲

Difficult navigation

Fix: Take a moment to familiarize yourself with the app's layout. Try to identify key sections and features that you use most often, and create a... ⇲

No clear indicators for watering status

Fix: Check the app settings to see if there are options to enable or customize notifications for watering status. This may help you stay informed... ⇲
 
Settings issue

Limited active programs

Fix: Review the existing programs and see if you can combine or adjust them to create a more efficient watering schedule. You may be able to opti... ⇲
 
Notifications issue

Notifications stop when out of town

Fix: Check your notification settings in the app and on your iPhone. Ensure that notifications are enabled for the B-hyve Pro app, even when you... ⇲
 
Updates issue

Firmware updates fail

Fix: Ensure that your device is connected to a stable Wi-Fi network before attempting to update the firmware. If the update fails, try restarting... ⇲
 
Support issue

Limited customer support

Fix: Utilize online forums or community groups where other users may share their experiences and solutions to similar issues. This can provide va... ⇲
 
Crashes issue

B-hyve Pro crashes or freezes

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes that can resolve crashing issues. Check the App St... ⇲
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 what users are saying
Good experience
92.3%

Bad experience
5.4%

Neutral
2.3%

~ from our NLP analysis of 6,443 combined software ratings.

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 Private Data B-hyve Pro collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics