fix problems on Brushfire [iphone]

—— Run into issues on Brushfire? Get help pending when official support gets back to you!

Brushfire

Info:

company: Brushfire Technology

: http://brushfire.zendesk.com

: brushfire.com

Chat with our AI-based Brushfire Support

🛠️ Common Brushfire Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot scan multiple tickets together

Fix: Ensure that you are using the latest version of the Brushfire app. Go to the App Store, search for Brushfire, and check if an update is avai... ⇲

Login issues with valid credentials

Fix: Double-check that you are entering your username and password correctly. Ensure that Caps Lock is off and that there are no extra spaces bef... ⇲

Freezing issue

Brushfire freezes and does not display tickets

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom of the screen on newer iPhones) and swiping up on the B... ⇲

Loading issue

No events loading

Fix: Check your internet connection. Ensure that you are connected to Wi-Fi or have a strong cellular signal. If your connection is weak, try mov... ⇲

Payments issue

Credit card charged without receiving tickets

Fix: Check your email for a confirmation message from Brushfire. Sometimes, tickets are sent via email after purchase. If you find the email, fol... ⇲

Compatibility issue

Poor performance on iPhone

Fix: Free up storage space on your iPhone. Go to Settings > General > iPhone Storage and review the apps and data taking up space. Delete any unn... ⇲

Settings issue

No password reset option in app

Fix: If you cannot find a password reset option in the app, try using the web version of Brushfire. Go to the login page and look for a 'Forgot P... ⇲

Bugs issue

Brushfire is generally non-functional

Fix: Ensure that your iPhone's operating system is up to date. Go to Settings > General > Software Update and install any available updates. An o... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

67.3%

Bad experience

30.6%

Neutral

2.0%

~ from our NLP analysis of 49 combined software ratings.

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Private Data Brushfire collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Diagnostics