fix problems on מכבי שירותי בריאות [iphone]

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—— Run into issues on מכבי שירותי בריאות? Get help pending when official support gets back to you!

מכבי שירותי בריאות
Info:
company: Maccabi Healthcare Services (HMO)
: https://www.maccabi4u.co.il/23165-he/Maccabi.aspx
Chat with our AI-based מכבי שירותי בריאות Support
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Login issue

Long login times

Fix: Ensure that you are using a strong and stable internet connection. Try switching from Wi-Fi to mobile data or vice versa to see if it improv... ⇲

Authentication failures

Fix: Double-check your login credentials for accuracy. Ensure that Caps Lock is not on and that you are entering the correct password. OR Rese... ⇲
 
Crashes issue

Frequent crashes

Fix: Update the app to the latest version available in the App Store, as updates often include bug fixes that can resolve crashing issues. OR... ⇲
 
UI issue

Inability to view prescriptions or medical documents

Fix: Check if there are any app updates available that may fix this issue. Go to the App Store, search for the app, and see if an update is avail... ⇲
 
Slow issue

Slow performance

Fix: Close any other apps running in the background to free up system resources. Double-tap the home button and swipe up on apps to close them.... ⇲
 
Network issue

Unreliable connectivity

Fix: Switch between Wi-Fi and mobile data to see if one connection is more stable than the other. You can also try resetting your network setting... ⇲
 
Updates issue

Data loss after updates

Fix: Before updating the app, take screenshots of important information or back up any critical data to a secure location, such as cloud storage.... ⇲

Confusing interface after updates

Fix: Take time to explore the app after updates to familiarize yourself with any new features or layout changes. Look for a tutorial or help sect... ⇲
 
Settings issue

No English language option

Fix: Use a translation app to help you navigate the app in Hebrew, as mentioned earlier. This can assist you in understanding the app's features.... ⇲
 
Bugs issue

Inconsistent appointment times

Fix: Double-check your appointment details in the app and confirm them with the healthcare provider directly if possible, to ensure accuracy. O... ⇲

מכבי שירותי בריאות refreshes and logs out during actions

Fix: Ensure that your iPhone has enough storage space available, as low storage can cause apps to behave erratically. Go to Settings > General >... ⇲

Errors in displaying test results

Fix: Refresh the app or log out and back in to see if the test results appear correctly after a refresh. OR Take screenshots of any errors and... ⇲
 
Support issue

Limited customer support for app issues

Fix: Look for a FAQ section within the app or on the website that may address common issues and provide solutions. OR Join online forums or so... ⇲
 
Features issue

Missing features like appointment booking

Fix: Check for any updates to the app that may restore or add features. Sometimes features are temporarily removed for improvements. OR Look f... ⇲
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 what users are saying
Bad experience
62.2%

Good experience
34.7%

Neutral
3.1%

~ from our NLP analysis of 98 combined software ratings.

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שיבא

 Private Data מכבי שירותי בריאות collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • User Content
    • Diagnostics