fix problems on PromptSmart+ [iphone]

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—— Run into issues on PromptSmart+? Get help pending when official support gets back to you!

PromptSmart+
Info:
company: PromptSmart
: https://promptsmart.com/help
Chat with our AI-based PromptSmart+ Support
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Freezing issue

Using external microphone causes freezing

Fix: 1. Test the microphone: Ensure that the external microphone is functioning properly by testing it with another app (like Voice Memos) to see... ⇲
 
Uploads issue

Text duplication when uploading documents

Fix: 1. Check document format: Ensure that the document you are uploading is in a compatible format (like .txt or .docx). If not, convert it to a... ⇲
 
Payments issue

Core features require paid upgrade

Fix: 1. Explore free features: Familiarize yourself with the free features available in the app to maximize its use without needing to upgrade. 2... ⇲
 
Support issue

Company has poor customer support

Fix: 1. Utilize online resources: Check the app's FAQ section or user forums for common issues and solutions that may help you resolve your probl... ⇲
 
Customization issue

Text color change not available

Fix: 1. Use a different document editor: If changing text color is essential, consider editing your document in a different app that allows for t... ⇲
 
Bugs issue

Smart scroll function fails

Fix: 1. Restart the app: Close and reopen PromptSmart+ to refresh its functions, which may resolve the smart scroll issue. 2. Adjust settings: Go... ⇲
 
Audio issue

Microphone quality is poor

Fix: 1. Check microphone settings: Go to Settings > Sounds & Haptics and ensure that the microphone settings are optimized for your usage. 2. Tes... ⇲

VoiceTrack is inconsistent

Fix: 1. Test in different environments: Try using VoiceTrack in various locations to see if background noise or other factors are affecting its p... ⇲
 
Crashes issue

PromptSmart+ crashes frequently

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage, find PromptSmart+, and offload the app. This can help clear any cached data t... ⇲
 
Compatibility issue

PromptSmart+ does not open on iPad Pro

Fix: 1. Check compatibility: Ensure that your iPad Pro is running a compatible version of iOS for PromptSmart+. Update your iPad if necessary by... ⇲
 
Installation issue

Installation of VoiceTrack is confusing

Fix: 1. Follow in-app instructions: Carefully read any prompts or instructions provided within the app during the installation process to ensure... ⇲
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 what users are saying
Good experience
82.3%

Bad experience
13.7%

Neutral
4.0%

~ from our NLP analysis of 248 combined software ratings.

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 Private Data PromptSmart+ collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. PromptSmart+ Monthly: $8.99 PromptSmart+ Monthly
  2. PromptSmart+ Annual: $79.99 PromptSmart+ Annual
  3. English language pack: $29.99 English language pack
  4. Spanish language pack: $29.99 Opens Spanish language pack (+features)
  5. Portuguese language pack: $29.99 Opens Portuguese language pack (+features)
  6. Chinese Mandarin language pack: $29.99 Chinese simplified language pack (+features)
  7. Russian language pack: $29.99 Opens Russian language pack (+features)
  8. Turkish language pack: $29.99 Opens Turkish language pack (+features)
  9. Italian language pack: $29.99 Opens Italian language pack (+features)