fix problems on BURGER KING [iphone]

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BURGER KING® App
Info:
company: Burger King Corporation
: https://www.bk.com/faq
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Bugs issue

Incorrect pricing displayed

Fix: 1. Verify that your location settings are correct. Go to Settings > Privacy > Location Services and ensure the Burger King app has access to... ⇲

Coupons not honored at certain locations

Fix: 1. Before using a coupon, check the terms and conditions to ensure it is valid at your location. 2. If the coupon is valid, show it to the c... ⇲

Missing items from orders

Fix: 1. Double-check your order summary before finalizing the purchase to ensure all items are included. 2. If an item is missing upon delivery,... ⇲

Inconsistent availability of menu items

Fix: 1. Check the app regularly for updates on menu availability, as items may change based on location and time. 2. If a specific item is unavai... ⇲
 
Support issue

Delivery issues with food left unattended

Fix: 1. When placing a delivery order, ensure you provide specific delivery instructions in the app, such as 'leave at the front door' or 'ring t... ⇲

Slow customer service response

Fix: 1. Use the in-app support feature to submit your inquiry or issue. Be clear and concise in your message to expedite the response. 2. Check t... ⇲

Lack of support for order cancellations

Fix: 1. Check the app for an 'Order History' or 'My Orders' section where you may find options to cancel or modify your order before it is proces... ⇲
 
Crashes issue

BURGER KING crashes during use

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches that may be causi... ⇲
 
Login issue

Login issues and auto logout

Fix: 1. Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' feature to reset it. 2.... ⇲
 
Customization issue

Limited options for customizing drinks

Fix: 1. When ordering drinks, look for a 'Customize' option. If it is not available, check if the drink is part of a combo that limits customizat... ⇲

Inability to mark ingredients as 'no'

Fix: 1. When customizing your order, look for a 'Special Instructions' field where you can specify ingredients to exclude. 2. If the app does not... ⇲
 
Payments issue

Overcharging on orders

Fix: 1. Review your order summary carefully before checkout to ensure all items and prices are correct. 2. If you notice an overcharge, take a sc... ⇲
 
UI issue

Difficulty selecting nearby restaurants

Fix: 1. Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure the Burger King ap... ⇲

Confusing user interface

Fix: 1. Familiarize yourself with the app by exploring its features and sections. Take note of where key functions are located. 2. If you find ce... ⇲
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 what users are saying
Good experience
93.4%

Bad experience
4.7%

Neutral
1.9%

~ from our NLP analysis of 395,383 combined software ratings.

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 Private Data BURGER KING collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics