fix problems on Singularity [iphone]

—— Run into issues on Singularity ? Get help pending when official support gets back to you!

Singularity by Vaonis

Info:

company: Vaonis

: https://vaonis.com/pages/contact

: vaonis.com

Chat with our AI-based Singularity Support

🛠️ Common Singularity Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Singularity crashes frequently

Fix: 1. Restart the App: Close the Singularity app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue... ⇲

No landscape mode for iPad

Fix: 1. Use iPhone Mode: If you have an iPhone, you can use it in landscape mode and connect it to your iPad via AirPlay or screen mirroring. Thi... ⇲

Network issue

Limited WiFi range

Fix: 1. Position Your Router: Ensure your WiFi router is placed in a central location, away from walls and obstructions, to maximize signal stren... ⇲

Updates issue

Forced app updates

Fix: 1. Manage App Updates: Go to Settings > App Store and toggle off 'App Updates' to prevent automatic updates. This allows you to control when... ⇲

New update affects moon viewing

Fix: 1. Revert to Previous Version: If possible, uninstall the current version and reinstall an older version of the app if you have a backup. Th... ⇲

Camera issue

Poor image quality of the moon

Fix: 1. Adjust Camera Settings: Check the app's camera settings for options to enhance image quality, such as resolution settings or exposure adj... ⇲

Settings issue

In-app post processing not available

Fix: 1. Use External Editing Apps: After capturing images, use third-party photo editing apps like Snapseed or Adobe Lightroom to enhance your im... ⇲

Features issue

No stacking over different nights

Fix: 1. Use External Software: Consider using external software for stacking images, such as RegiStax or DeepSkyStacker, which can process images... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

79.6%

Bad experience

13.0%

Neutral

7.4%

~ from our NLP analysis of 54 combined software ratings.

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Eclipse Guide：Solar Eclipse'24

Private Data Singularity collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Other Data