—— Run into issues on Hooked On Math? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Create separate user profiles on the same device by using different Apple IDs. You can set up a new Apple ID for each child and switch betwe... ⇲
Fix: Utilize the existing account for one child and create a shared family learning plan. You can schedule specific times for each child to use t... ⇲
Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name at the top, select 'Subscriptions', find 'Hooked on Math', and t... ⇲
Fix: Keep a record of your subscription details, including renewal dates and payment methods, in a dedicated note on your device. This can help y... ⇲
Fix: Check the device's volume settings. Ensure that the mute switch is off and the volume is turned up. Also, check if the app has its own volum... ⇲
Fix: Ensure that the app is updated to the latest version. Go to the App Store, tap on your profile picture, and scroll down to see if updates ar... ⇲
Fix: Explore the app's settings to see if there are options to unlock additional content or levels. Some apps offer in-app purchases for expanded... ⇲
Fix: Check if the app allows for multiple device logins with the same account. If it does, simply log in on the other device using the same crede... ⇲
Fix: Ensure you are using the correct email associated with your account. If you are not receiving reset emails, check your spam folder or try a... ⇲
Fix: Check for any available updates for the app. Sometimes, bugs are fixed in newer versions that can resolve loading issues. OR Try uninstal... ⇲
Fix: Double-check the answers provided to ensure they are correct. If you believe the feedback is incorrect, try logging out and back into the ap... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲