—— Run into issues on Super Simple? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the Super Simple app completely by swiping it away in the app switcher. Then, reopen it to see if the issue persis... ⇲
Fix: 1. Explore free content: Check the app for any free songs or videos available without a subscription. Often, apps provide a selection of fre... ⇲
Fix: 1. Use the play/pause button: While there may not be a scrubber, you can pause the video and then resume it to replay sections. 2. Provide... ⇲
Fix: 1. Use the favorites feature: If the app allows you to favorite songs, create a makeshift playlist by favoriting all desired songs. 2. Orga... ⇲
Fix: 1. Manually select songs: After favoriting songs, manually select them one by one to play them in order. 2. Use a workaround: Create a rout... ⇲
Fix: 1. Ensure content is downloaded: Make sure that the songs or videos you want to access offline are fully downloaded. Check for a download ic... ⇲
Fix: 1. Ensure downloads are complete: Before going into airplane mode, make sure all desired content is fully downloaded. 2. Test before travel... ⇲
Fix: 1. Check Wi-Fi connection: Ensure both your iPhone and the AirPlay device (like Apple TV) are connected to the same Wi-Fi network. 2. Resta... ⇲
Fix: 1. Explore other apps: If the game variety is limited, consider downloading other educational or entertainment apps for kids that offer a br... ⇲
Fix: 1. Set limits: Use the app in moderation and set time limits for usage to prevent overstimulation. 2. Choose calming content: Select songs... ⇲
Fix: 1. Use iTunes gift cards: If you have an iTunes gift card, you can redeem it in the App Store and use the balance for subscriptions or in-ap... ⇲
Fix: 1. Evaluate the value: Consider the benefits of the subscription and whether it aligns with your needs. If it does, it may be worth the inve... ⇲
Fix: 1. Restart your router: Unplug your Wi-Fi router, wait for about 30 seconds, and then plug it back in to reset the connection. 2. Forget an... ⇲
Fix: 1. Check for updates: Ensure that the TV app is updated to the latest version, as updates may add more content. 2. Explore settings: Someti... ⇲