A. 1. Check audio settings: Go to Settings > Sounds & Haptics and ensure that the volume is turned up. Also, check if the app has its own volume settings.
2. Restart the app: Close the app completely and reopen it.
3. Reboot your device: Sometimes, a simple reboot can fix audio issues. Press and hold the power button until you see the 'slide to power off' option. Slide it, wait for your phone to turn off, and then turn it back on.
4. Check for updates: Ensure both the app and your iOS are up to date. Go to the App Store for app updates and Settings > General > Software Update for iOS updates.
B. 5. Test with headphones: If you’re using the phone’s speaker, try using headphones to see if the issue persists. This can help determine if the problem is with the app or the device.