fix problems on BodyCandy [iphone]

—— Run into issues on BodyCandy? Get help pending when official support gets back to you!

BodyCandy

Info:

company: BodyCandy

: http://www.bodycandy.com/pages/contact-us

: www.bodycandy.com

Chat with our AI-based BodyCandy Support

🛠️ Common BodyCandy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BodyCandy crashes frequently

Fix: 1. Restart the App: Close the BodyCandy app completely by swiping it away from the app switcher. Then, reopen the app to see if the issue pe... ⇲

BodyCandy lags during use

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer models) to see all open apps. Swipe up on apps... ⇲

UI issue

Shipping protection unavailable pop-up persists

Fix: 1. Check Settings: Go to the app settings and look for shipping options. Ensure that shipping protection is not selected or enabled if you d... ⇲

BodyCandy navigation issues

Fix: 1. Familiarize with the Layout: Spend some time exploring the app to understand its layout and navigation. This can help you find items more... ⇲

Payments issue

Checkout process is problematic

Fix: 1. Ensure Payment Method is Valid: Check that your payment method is valid and has sufficient funds. Go to your payment settings in the app... ⇲

Network issue

Tracking information not accessible

Fix: 1. Check Order History: Go to your order history in the app to see if tracking information is available there. Sometimes, it may not show up... ⇲

Customization issue

Limited selection for specific jewelry sizes

Fix: 1. Use Filters: When browsing, use the filter options to narrow down your search to specific sizes. This can help you find available options... ⇲

Inability to customize orders easily

Fix: 1. Look for Customization Options: When viewing a product, check for any customization options listed on the product page. Some items may ha... ⇲

No couple jewelry options available

Fix: 1. Search for Related Items: Use the search function to look for matching or complementary pieces that could serve as couple jewelry. 2. Ex... ⇲

Support issue

Inconsistent customer service response times

Fix: 1. Use In-App Support: Utilize any in-app support features to submit your inquiries. This can sometimes yield faster responses than email.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

97.3%

Neutral

1.5%

Bad experience

1.2%

~ from our NLP analysis of 1,641 combined software ratings.

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Private Data BodyCandy collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Identifiers
- Usage Data
- Diagnostics