fix problems on TrulyMadly [iphone]

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—— Run into issues on TrulyMadly ? Get help pending when official support gets back to you!

TrulyMadly :Indian MatchMaking
Info:
company: CRESCERE TECHNOLOGIES PRIVATE LIMITED
: https://trulymadly.com/contact
: trulymadly.com
Chat with our AI-based TrulyMadly Support
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Support issue

Technical problems in the USA

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for TrulyMadly, and check if an update is available. Upda... ⇲
 
Messages issue

Not receiving OTP on US carrier

Fix: Check your phone number for accuracy in the app settings. Make sure you have entered the correct country code and phone number. If it’s inco... ⇲
 
Payments issue

Charges without permission

Fix: Review your subscription settings in the app. Go to your account settings and check for any active subscriptions. If you find any that you d... ⇲
 
Customization issue

No options for non-binary genders

Fix: If the app does not provide an option for non-binary genders, consider providing feedback through the app's feedback feature. In the meantim... ⇲

Repeated gender matching issues

Fix: Check your profile settings to ensure that your gender preferences are set correctly. Go to your profile settings and verify that you have s... ⇲
 
Security issue

Fake profiles

Fix: Be cautious when interacting with profiles that seem suspicious. Look for signs such as incomplete profiles, generic photos, or profiles tha... ⇲
 
Crashes issue

TrulyMadly crashes when accessing trust score

Fix: Try clearing the app cache by going to your iPhone settings, selecting TrulyMadly, and clearing the cache if the option is available. This c... ⇲

Profile building leads to app shutdown

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage to check your available space. If stor... ⇲
 
Privacy issue

Fake users and privacy concerns

Fix: Be vigilant about the profiles you interact with. If you suspect a user is fake, report them immediately using the app's reporting feature.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
71.1%

Bad experience
23.3%

Neutral
5.6%

~ from our NLP analysis of 90 combined software ratings.

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Arike - Where Malayalis Date
FilipinoCupid: Filipino Dating
Jalebi - the dating app
GoForDesi: Dating & Matrimony

 Private Data TrulyMadly collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info

  Cost of Subscriptions
  1. Pack of Select Plus|1Week: $15.99 TM pack of Select Plus for 1 Week
  2. TrulyMadly 12 Week Select Pack: $24.99 Get a TM Select Pack
  3. 1 month selectplus membership: $11.99 You will get premium membership benefits
  4. Set of 5 Sparks: $7.99 Get a set of 5 Sparks
  5. TrulyMadly 1 Week Select Pack: $7.99 Get a TM Select Pack
  6. A set of 60 Sparks: $24.99 Get a set of 60 Sparks
  7. Pack of 3 Sparks: $2.99 TM Pack of 3 Sparks
  8. Set of 280 Sparks: $10.99 Get a set of 280 Sparks
  9. 280 Sparks: $9.99 TM 280 Sparks
  10. Test Select: $0.99 TM Test Select