fix problems on Asset Tiger [iphone]

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—— Run into issues on Asset Tiger? Get help pending when official support gets back to you!

Asset Tiger
Info:
company: SmartSign.com
: http://www.assettiger.com/contact
: www.assettiger.com
Chat with our AI-based Asset Tiger Support
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Login issue

Frequent login problems

Fix: Clear the app's cache. Go to Settings within the app (if available) and look for an option to clear cache or data. This can help resolve log... ⇲

Asset Tiger signs out frequently

Fix: Check your internet connection. Frequent disconnections can cause the app to sign you out. Ensure you have a stable Wi-Fi or cellular connec... ⇲
 
Bugs issue

Scanning issues

Fix: Ensure that your camera lens is clean. Dirt or smudges on the lens can affect scanning performance. Use a microfiber cloth to gently clean t... ⇲

Inability to scan barcodes

Fix: Check app permissions. Go to Settings > Privacy > Camera and ensure that Asset Tiger has permission to access your camera. If not, enable it... ⇲
 
Slow issue

Slow performance

Fix: Close other apps running in the background. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swipe up on apps y... ⇲
 
Compatibility issue

Not optimized for larger screens

Fix: Adjust display settings. Go to Settings > Display & Brightness and check if you can change the display settings to better fit the app on lar... ⇲
 
UI issue

No landscape mode on iPad

Fix: Check if the app has a landscape mode option in its settings. Some apps allow you to toggle between portrait and landscape modes manually.... ⇲

Clunky interface

Fix: Familiarize yourself with the app's layout. Spend some time exploring the app to understand its navigation better, which can help reduce the... ⇲
 
Uploads issue

Cannot add pictures from gallery

Fix: Check app permissions. Go to Settings > Privacy > Photos and ensure that Asset Tiger has permission to access your photo library. If not, en... ⇲
 
Updates issue

New update caused scanning problems

Fix: Revert to a previous version if possible. If you have a backup of the app from before the update, you can restore it. However, this may requ... ⇲
 
Camera issue

Red line does not focus on barcode

Fix: Ensure the barcode is well-lit and in focus. Move the camera closer or further away until the barcode is clearly visible in the viewfinder.... ⇲

Limited camera options for scanning

Fix: Check for any settings within the app that may allow you to adjust camera options. Some apps have settings for resolution or focus modes.... ⇲
 
Security issue

Captcha issues

Fix: Ensure you have a stable internet connection. Captcha verification may fail if your connection is weak or unstable. Try switching to a diffe... ⇲
 
Payments issue

Retroactive invoicing

Fix: Check the app's settings for invoicing options. There may be a feature that allows you to create retroactive invoices manually. OR Use a... ⇲
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 what users are saying
Good experience
45.7%

Bad experience
37.0%

Neutral
17.4%

~ from our NLP analysis of 46 combined software ratings.

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 Private Data Asset Tiger collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location