fix problems on Mi Gente [iphone]

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—— Run into issues on Mi Gente? Get help pending when official support gets back to you!

Mi Gente - Latino Dating
Info:
company: Mi Gente Tech
: https://migenteapp.com
: migenteapp.com
Chat with our AI-based Mi Gente Support
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Registration issue

Permanent registration of initial swipe

Fix: If you accidentally swiped left on a profile you want to revisit, check if the app has a 'Recently Viewed' or 'History' section where you ca... ⇲
 
Security issue

Presence of fake profiles

Fix: To avoid fake profiles, look for verified accounts or profiles with multiple photos and detailed bios. If you encounter a suspicious profile... ⇲

Too many unverified profiles

Fix: Be cautious when interacting with profiles that lack verification. Focus on profiles that have been verified or have multiple photos and det... ⇲
 
Support issue

Poor customer service response

Fix: If you need assistance, try checking the app's FAQ or help section for common issues and solutions. This may provide quicker answers than wa... ⇲
 
Settings issue

Lack of local matching

Fix: Ensure that your location settings on your device are enabled for the app. Go to your device's settings, find the app, and make sure locatio... ⇲

No upfront location information

Fix: Check your profile settings to see if you can add your location manually. This may help potential matches know where you are based. OR If... ⇲
 
Messages issue

Inability to text matches when no new profiles are available

Fix: To stay engaged with your matches, try sending messages to those you have already connected with, even if there are no new profiles. This ke... ⇲
 
Crashes issue

Mi Gente crashes and logs users out

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check for updates. Updating can fix bugs... ⇲
 
Payments issue

Limited free features

Fix: Maximize your use of the free features by actively engaging with the app daily. Some apps reward daily logins with additional features or bo... ⇲

High subscription costs for basic functionalities

Fix: Evaluate the features you truly need and consider whether the subscription is worth it for you. If not, stick to the free version and make t... ⇲
 
Slow issue

Slow performance when changing settings

Fix: Try closing other apps running in the background to free up memory and improve performance. Double-click the home button and swipe up on app... ⇲
 
Tutorial issue

No tutorial for app navigation

Fix: Explore the app's interface by tapping on different sections to familiarize yourself with its features. Take notes on where key functionalit... ⇲
 
Login issue

Inconsistent login success

Fix: Ensure that you are entering the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲
 
Customization issue

Inability to select multiple gender options

Fix: If the app allows, try updating your profile settings to reflect your preferences more accurately. Look for any options that may allow for b... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
93.6%

Neutral
3.5%

Bad experience
2.9%

~ from our NLP analysis of 9,568 combined software ratings.

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 Private Data Mi Gente collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Mi Gente Supreme Weekly: $12.99 Weekly access to Mi Gente Supreme
  2. Mi Gente Boost Weekly: $8.99 Weekly access to Mi Gente Boost
  3. Mi Gente Supreme Monthly: $23.99 Monthly access to Mi Gente Supreme
  4. Mi Gente Boost Monthly: $14.99 Monthly access to Mi Gente Boost
  5. Mi Gente Supreme 3 Months: $62.99 3 Months access to Mi Gente Supreme