fix problems on Academy [iphone]

—— Run into issues on Academy ? Get help pending when official support gets back to you!

Academy | أكاديمي

Info:

company: WE PLAN FOR GENERAL TRADING CO. WLL

: https://acakw.com

Chat with our AI-based Academy Support

🛠️ Common Academy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Academy freezes while watching stream

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can do this by trying to load other apps or we... ⇲

slow loading times

Fix: 1. Check your internet speed: Use a speed test app to check if your internet connection is slow. If it is, consider switching to a faster ne... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Make sure you have the latest version of the Academy app installed. Go to the App Store, tap on your profile icon, and ch... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content in advance: If the app allows you to download videos or materials for offline use, make sure to do this while you have a... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help resources: Check if the app has a help or FAQ section that can provide answers to common issues. This can often resol... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Academy and ensure that notifications are enabled. Adjust the settings to a... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore app settings: Go to the app settings to see if there are any hidden customization options that you may not have noticed. 2. Use... ⇲

Battery issue

high battery consumption

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) and close any unnecessary apps running i... ⇲

Compatibility issue