fix problems on ADFG [iphone]

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—— Run into issues on ADFG? Get help pending when official support gets back to you!

ADFG
Info:
company: Department of Fish & Game
: https://www.adfg.alaska.gov/index.cfm?adfg=home.mobile_app_faq
: www.adfg.alaska.gov
Chat with our AI-based ADFG Support
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Uploads issue

Unable to upload documents

Fix: Ensure that the app has permission to access your files. Go to Settings > Privacy > Files and Folders, and make sure ADFG is allowed to acce... ⇲
 
Crashes issue

Crashes when submitting harvest reports

Fix: Before submitting a report, ensure that all required fields are filled out correctly. Incomplete forms can cause the app to crash. If the ap... ⇲
 
Account issue

Missing hunting draw tag information

Fix: Check if there are any updates available for the app. Sometimes, missing information can be due to outdated data. Go to the App Store, searc... ⇲

Navigation issues with account recovery

Fix: Try using the app's search function to locate the account recovery section. If navigation is difficult, consider using a different device or... ⇲

ADFG does not recognize current license information

Fix: Ensure that your license information is entered correctly in the app. Double-check for any typos or incorrect details. If necessary, re-ente... ⇲
 
Login issue

Randomly logs out

Fix: Ensure that your app is updated to the latest version. Developers often fix bugs related to login issues in updates. Check the App Store for... ⇲
 
Syncing issue

Does not import fishing and hunting licenses

Fix: Verify that your licenses are stored in a compatible format. If they are not, you may need to manually enter the information into the app. C... ⇲
 
UI issue

Unresponsive password reset button

Fix: Ensure that your internet connection is stable. A poor connection can cause buttons to become unresponsive. Try switching to a different net... ⇲
 
Compatibility issue

Incompatible with existing accounts

Fix: Check if there are any updates available for the app. Sometimes, compatibility issues are resolved in newer versions. Go to the App Store an... ⇲

Limited functionality for commercial fishermen

Fix: Check if there are any specific settings or features that need to be enabled for commercial use. Review the app's help section or user guide... ⇲
 
Loading issue

Loading page hangs indefinitely

Fix: Check your internet connection. A slow or unstable connection can cause loading issues. Try switching between Wi-Fi and cellular data to see... ⇲
 
Updates issue

No access to emergency orders and updates

Fix: Ensure that you have the latest version of the app installed. Go to the App Store and check for updates. Emergency updates may be included i... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
57.5%

Good experience
37.5%

Neutral
5.0%

~ from our NLP analysis of 80 combined software ratings.

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 Private Data ADFG collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics