—— Run into issues on Flying Star Cafe Ordering? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that your credit card information is entered correctly in the app. Go to the payment settings and double-check the card number, expir... ⇲
Fix: Before placing an order, browse the menu thoroughly and check for any indicators of item availability. If an item is unavailable, it may be... ⇲
Fix: When reordering, look for a 'Change Store' option on the reorder screen. If it’s not visible, try navigating back to the main menu and selec... ⇲
Fix: Before selecting curbside pickup, ensure that all items in your cart are eligible for that option. If an item is not eligible, remove it fro... ⇲
Fix: Familiarize yourself with the rewards section of the app. Look for a shortcut or a direct link to rewards on the home screen or main menu to... ⇲
Fix: Instead of using the back button, try using the navigation menu to return to the previous screen. This may help you avoid being sent back to... ⇲
Fix: If you are prompted for an email invitation, check your spam or junk folder for any emails from the app. If you find one, follow the instruc... ⇲
Fix: If you prefer using Apple Pay, check if there are any updates available for the app in the App Store. Sometimes, new features are added in u... ⇲
Fix: Go to the payment settings in the app and ensure that your credit card is saved correctly. If it is not prompting you, try logging out and b... ⇲
Fix: Review the subscription options carefully in the app. Take notes on the benefits and costs associated with each plan to determine which one... ⇲
Fix: Try clearing the app cache or data through your iPhone settings. Go to Settings > General > iPhone Storage, find the app, and select 'Offloa... ⇲
Fix: After placing an order, take a screenshot of the confirmation page for your records. This can help you track your order in case it gets lost... ⇲