fix problems on Urbvan [iphone]

—— Run into issues on Urbvan? Get help pending when official support gets back to you!

Urbvan - Commutes App

Info:

company: COMMUTE TECHNOLOGIES S.A.P.I. de C.V.

: https://urbvan.com/

: urbvan.com

Chat with our AI-based Urbvan Support

🛠️ Common Urbvan Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Urbvan freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Urbvan app of... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage > Urbvan and selecting 'Offload App'. This will remove the app but ke... ⇲

Offline issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Go to the settings or the specific content section to see if you can... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes that can resolve crashing issues. 2.... ⇲

Support issue

poor customer support

Fix: 1. Look for FAQs or help sections within the app or on the Urbvan website that may address your issues. 2. Utilize social media platforms to... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings for the Urbvan app by going to Settings > Notifications > Urbvan. Ensure that notifications are enabled... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets them. If your device is not compatible, consider... ⇲

UI issue

cluttered user interface

Fix: 1. Familiarize yourself with the app's layout by exploring the different sections and features. This can help you navigate more efficiently.... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available t... ⇲

Battery issue

high battery consumption

Fix: 1. Reduce the app's background activity by going to Settings > General > Background App Refresh and turning it off for Urbvan. 2. Lower the... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

88.8%

Bad experience

8.8%

Neutral

2.5%

~ from our NLP analysis of 240 combined software ratings.

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Private Data Urbvan collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Contacts
- Search History
- Identifiers
- Usage Data
- Diagnostics