fix problems on Highlands [iphone]

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—— Run into issues on Highlands? Get help pending when official support gets back to you!

Highlands
Info:
company: Church of the Highlands
: http://www.churchofthehighlands.com/site/support
: www.churchofthehighlands.com
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Audio issue

Does not respond to AirPod commands

Fix: 1. Ensure your AirPods are properly connected to your iPhone. Go to Settings > Bluetooth and check if they are listed as connected. 2. If th... ⇲

Cannot read One Year Bible aloud

Fix: 1. Check if the app has a read-aloud feature in the settings. If not, consider using the iPhone's accessibility features by going to Setting... ⇲
 
Screen issue

Screen won't stay in landscape mode

Fix: 1. Check if the screen rotation lock is enabled. Swipe down from the top-right corner of the screen to access the Control Center and ensure... ⇲
 
UI issue

New toolbar is distracting while reading

Fix: 1. Check if there is an option in the app settings to hide or minimize the toolbar while reading. 2. If the toolbar cannot be removed, try a... ⇲
 
Features issue

Copy-paste feature is missing

Fix: 1. Try using the standard copy-paste method by tapping and holding on the text you want to copy. If the option does not appear, it may be a... ⇲

Highlands does not support 'select all' and 'speak'

Fix: 1. If the app does not support these features, consider using the iPhone's built-in accessibility features. Go to Settings > Accessibility >... ⇲

Cannot copy location addresses

Fix: 1. If the app does not allow copying of addresses, try taking a screenshot of the address and using an OCR app to extract the text. 2. Check... ⇲

No option to submit prayer requests

Fix: 1. Check the app settings or help section to see if there is a feature for submitting prayer requests that may not be immediately visible. 2... ⇲

No calendar feature for One Year Bible

Fix: 1. If the app does not have a calendar feature, consider using a separate calendar app to track your readings. 2. Check for any updates to t... ⇲
 
Glitches issue

Glitches when using audio in car with Waze

Fix: 1. Ensure that both the Highlands app and Waze are updated to the latest versions. 2. Check your Bluetooth settings and ensure that your car... ⇲
 
Compatibility issue

Highlands is not iOS user friendly

Fix: 1. Familiarize yourself with the app's layout and features by exploring the settings and help sections. 2. Look for tutorials or guides onli... ⇲

Highlands needs better integration with Bluetooth devices

Fix: 1. Ensure that your Bluetooth devices are updated and properly connected to your iPhone. 2. Restart both the app and your iPhone to refresh... ⇲
 
Loading issue

Part of the series won't load properly

Fix: 1. Check your internet connection and try reloading the app. 2. Clear the app's cache by going to Settings > General > iPhone Storage > High... ⇲
 
Syncing issue

Notes cannot be saved when there isn't an outline

Fix: 1. Create a temporary outline or use bullet points to save your notes. 2. Check if there are any updates to the app that may improve note-ta... ⇲
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 what users are saying
Good experience
94.1%

Bad experience
3.2%

Neutral
2.7%

~ from our NLP analysis of 375 combined software ratings.

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 Private Data Highlands collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics