fix problems on Djay [iphone]

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—— Run into issues on Djay? Get help pending when official support gets back to you!

djay - DJ App & AI Mixer
Info:
company: Algoriddim GmbH
: https://www.algoriddim.com/support
: www.algoriddim.com
Chat with our AI-based djay Support
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Syncing issue
sync feature causes errors

Fix: 1. Ensure that both devices you are trying to sync are connected to the same Wi-Fi network. 2. Restart both devices to refresh their connec... »»
 
Audio issue
beat grid misalignment

Fix: 1. Manually adjust the beat grid by tapping on the waveform where the beat should align. This can help correct any misalignment. 2. Use the... »»
music library mislabels artists

Fix: 1. Manually edit the metadata of the tracks in your music library. Use a music management app or software on your computer to correct artist... »»
limited song selection

Fix: 1. Explore additional music sources that can be integrated with the djay app, such as Spotify or SoundCloud, if available in your region. 2... »»
looping feature slips

Fix: 1. Ensure that the tempo of the track is set correctly before using the looping feature. Adjust the tempo if necessary. 2. Use the quantize... »»
pitch adjustment lacks flexibility

Fix: 1. Check the app settings to see if there are options to adjust the pitch range or sensitivity. 2. Use the pitch bend feature to make tempo... »»
no mic effects available

Fix: 1. Use an external audio interface or mixer that provides mic effects and connect it to your iPhone. 2. Explore third-party apps that offer... »»
no comprehensive beat grid editing

Fix: 1. Use the manual beat grid adjustment feature to align beats as closely as possible. 2. Familiarize yourself with the app's existing beat... »»
inability to create new audio files

Fix: 1. Use a separate audio recording app to capture your mixes and then import them into the djay app for further editing. 2. Explore options... »»
 
Settings issue
visualizations require manual disabling

Fix: 1. Check the app settings to see if there is an option to disable visualizations by default. This can save time during performances. 2. Fam... »»
 
Support issue
customer support is unresponsive

Fix: 1. Check the app's FAQ or help section for common issues and solutions. This can often provide immediate answers. 2. Look for community for... »»
 
Updates issue
manual is outdated

Fix: 1. Look for online tutorials or video guides that cover the latest features of the djay app. YouTube can be a great resource for visual lear... »»
 
UI issue
app is overly complex

Fix: 1. Take time to explore the app's settings and features at your own pace. Familiarize yourself with the layout and available tools. 2. Focu... »»
features are becoming cluttered

Fix: 1. Customize your interface by hiding or rearranging features you do not use frequently. Check the settings for layout options. 2. Focus on... »»
 
Network issue
Bluetooth connectivity issues

Fix: 1. Ensure that Bluetooth is enabled on both your iPhone and the device you are trying to connect to. 2. Forget the Bluetooth device in your... »»
streaming access limitations

Fix: 1. Check the app's settings to see if there are options to connect to additional streaming services. 2. Use offline playlists to ensure you... »»
 
Security issue
DRM protected music cannot be played

Fix: 1. Check if the music files you are trying to use are DRM-free. You can usually find this information in the music store's details. 2. Cons... »»
 
Payments issue
no option for one-time payment

Fix: 1. Review the app's subscription options to see if there are any promotional offers or discounts for long-term subscriptions. 2. Keep an ey... »»
 
Compatibility issue
inconsistent performance across devices

Fix: 1. Ensure that all devices are running the same version of the djay app and iOS. Update as necessary. 2. Check the performance settings on... »»
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 what users are saying
Good experience
91.7%

Bad experience
5.8%

Neutral
2.5%

~ from our NLP analysis of 51,644 combined software ratings.

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 Private Data djay collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers

  Cost of Subscriptions
  1. Full Access to PRO: $6.99 Unlock all PRO features, FX, and sound packs.
  2. Full Access to PRO: $6.99 Unlock all PRO features, FX, and sound packs.
  3. Full Access to PRO: $49.99 Unlock all PRO features, FX, and sound packs.
  4. Full Access to PRO: $6.99 Unlock all PRO features, FX, and sound packs.
  5. Full Access to PRO: $6.99 Unlock all PRO features, FX, and sound packs.
  6. Full Access to PRO: $49.99 Unlock all PRO features, FX, and sound packs.
  7. Unlock Upgrade Features: $0.00 Essential features
  8. Full Access to PRO: $29.99 Unlock all PRO features, FX, and sound packs.
  9. Unlock Upgrade Features: $0.00 Essential features
  10. Unlock Upgrade Features: $0.00 Essential features