fix problems on Grimaldi's Pizzeria Rewards [iphone]

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—— Run into issues on Grimaldi's Pizzeria Rewards? Get help pending when official support gets back to you!

Grimaldi's Pizzeria Rewards
Info:
company: Chepri, LLC
: https://turbo.dineengine.com/submitticket.php?step=2&deptid=3
: dineengine.com
Chat with our AI-based Grimaldi's Pizzeria Rewards Support
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Bugs issue

Bugs during order submission

Fix: 1. Restart the app: Close the app completely and reopen it. This can help reset any temporary bugs that may be causing issues during order s... ⇲

Errors during checkout process

Fix: 1. Review your order: Double-check all items in your cart for any errors or missing information that could be causing the checkout issue.... ⇲
 
Updates issue

Inconsistent order status updates

Fix: 1. Enable notifications: Go to Settings > Notifications > Grimaldi's Pizzeria Rewards and ensure notifications are enabled. This can help yo... ⇲
 
Customization issue

Limited customization options for orders

Fix: 1. Use the 'Special Instructions' field: When placing an order, look for a section where you can add special instructions to customize your... ⇲

No curbside pickup option available

Fix: 1. Check for updates: Ensure the app is updated, as curbside pickup options may be added in newer versions. OR 2. Call the restaurant: If... ⇲

Inability to select pickup time

Fix: 1. Check for updates: Ensure the app is updated, as this feature may be included in newer versions. OR 2. Use the website: If the app doe... ⇲

Inability to double up on toppings

Fix: 1. Use the 'Special Instructions' field: When placing an order, look for a section where you can add special instructions to request double... ⇲
 
Payments issue

Grimaldi's Pizzeria Rewards forgets saved payment information

Fix: 1. Re-enter payment information: Go to the app settings and re-enter your payment information. Make sure to save it properly before exiting... ⇲

No option to use gift cards

Fix: 1. Check for gift card options: Look for a section in the app where you can enter gift card information, as it may be hidden in the payment... ⇲

No option to load gift cards

Fix: 1. Check for gift card options: Look for a section in the app where you can enter gift card information, as it may be hidden in the payment... ⇲
 
Loading issue

Grimaldi's Pizzeria Rewards fails to load

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data. OR 2. Rei... ⇲
 
Notifications issue

Lack of push notifications

Fix: 1. Enable notifications: Go to Settings > Notifications > Grimaldi's Pizzeria Rewards and ensure notifications are turned on. OR 2. Check... ⇲

Random restaurant closures not communicated

Fix: 1. Check the app regularly: Make it a habit to check the app for any updates or notifications regarding restaurant hours or closures. OR... ⇲

Delayed order readiness notifications

Fix: 1. Enable notifications: Go to Settings > Notifications > Grimaldi's Pizzeria Rewards and ensure notifications are enabled for order updates... ⇲
 
UI issue

Promo code section misleading

Fix: 1. Read the terms: Make sure to read any terms and conditions associated with promo codes to understand their applicability. OR 2. Try di... ⇲

User interface lacks functionality

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. OR 2. Provide feedb... ⇲
 
Permissions issue

Order history access denied

Fix: 1. Log out and log back in: Sometimes, logging out of your account and logging back in can resolve access issues. OR 2. Check for updates... ⇲
 
Crashes issue

Grimaldi's Pizzeria Rewards crashes frequently

Fix: 1. Restart your iPhone: A simple restart can often resolve app crashes by clearing temporary issues. OR 2. Reinstall the app: Delete the... ⇲
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 what users are saying
Good experience
98.5%

Bad experience
1.2%

Neutral
0.3%

~ from our NLP analysis of 342 combined software ratings.

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 Private Data Grimaldi's Pizzeria Rewards collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics