fix problems on The Eclipse App [iphone]

—— Run into issues on The Eclipse App? Get help pending when official support gets back to you!

The Eclipse App

Info:

company: The Eclipse Company

: https://theeclipse.app

: theeclipse.app

Chat with our AI-based The Eclipse App Support

🛠️ Common The Eclipse App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pro version not useful unless within totality area

Fix: If you are outside the totality area, consider using the free version of the app to access basic features. You can also look for alternative... ⇲

Audio countdown only works when app is open

Fix: To ensure you receive countdown alerts, keep the app open in the foreground during the countdown period. You can also adjust your phone sett... ⇲

Bugs issue

Inaccurate cloud cover forecasts

Fix: Cross-reference the cloud cover forecasts from the app with other reliable weather services or apps to get a more accurate picture of the we... ⇲

Conflicting cloud cover information

Fix: Compare the cloud cover data from the app with multiple weather sources to identify the most reliable forecast. This can help you make bette... ⇲

Basic features not functioning properly

Fix: Try restarting the app or your iPhone to see if that resolves any temporary glitches. Ensure that the app is updated to the latest version a... ⇲

Compatibility issue

No Google Maps integration on iPhone

Fix: Use the built-in Maps app on your iPhone to navigate to your desired location. You can manually input the coordinates or address of the loca... ⇲

Limited functionality for users outside totality path

Fix: Utilize the app's basic features for general eclipse information, even if you are outside the totality path. This may include viewing times... ⇲

UI issue

Poor navigation and usability

Fix: Familiarize yourself with the app's layout and features by exploring the settings and help sections. This can help you understand how to nav... ⇲

Search issue

Cannot set location from map or search by address

Fix: Manually enter your location coordinates or use the GPS feature to set your current location. Check if there is an option to save your prefe... ⇲

Notifications issue

No countdown or alerts when leaving the app

Fix: Keep the app open in the foreground during critical countdown periods to ensure you receive alerts. You can also set a separate alarm or rem... ⇲