fix problems on Ritual [iphone]

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—— Run into issues on Ritual? Get help pending when official support gets back to you!

Ritual - Order Local Takeout
Info:
company: Ritual Technologies Inc.
: http://ritual.co
: ritual.co
Chat with our AI-based Ritual Support
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Rewards issue
Points system is confusing and not rewarding

Fix: Take time to read the terms and conditions of the points system in the app. Understanding how points are earned and redeemed can help you ma... ⇲
Promotions and referral bonuses are not consistently honored

Fix: Keep a record of any promotions or referral codes you use, including screenshots, to ensure you can reference them if there are discrepancie... ⇲
 
Support issue
Customer support response times are slow

Fix: Utilize the app's help section for common issues, as many questions may have pre-existing answers that can resolve your concerns quickly.... ⇲
No live customer support

Fix: Utilize the app's help section or FAQ for immediate assistance with common issues, as these resources can often provide quick solutions. O... ⇲
 
Account issue
Issues with account verification and multiple accounts

Fix: Ensure that you are using the correct email address and password associated with your account. If you have multiple accounts, try to consoli... ⇲
 
Bugs issue
Inaccurate order fulfillment

Fix: Double-check your order before submitting it to ensure all items are correct. If you receive an incorrect order, take a photo of the items a... ⇲
Auto-Place order feature is ineffective

Fix: Check the settings of the auto-place order feature to ensure it is configured correctly. Make sure your payment information is up to date an... ⇲
 
Availability issue
Limited restaurant options in certain areas

Fix: Explore the app regularly for new restaurant additions, as the selection may change over time. You can also check if the app has a feature t... ⇲
 
Feedback issue
Inability to leave reviews after a certain time

Fix: Take notes of your experiences immediately after receiving your order, so you can leave a review while the details are fresh in your mind.... ⇲
 
Login issue
Difficulties with password reset process

Fix: Ensure you are checking the correct email account for the password reset link, and check your spam folder if you do not see it in your inbox... ⇲
 
UI issue
Cluttered order history interface

Fix: Try sorting or filtering your order history if the app provides such options. This can help you find specific orders more easily. OR Cons... ⇲
 
Customization issue
Lack of options for special requests

Fix: When placing an order, look for a comments or special requests section. If it’s not available, consider calling the restaurant directly to c... ⇲
 
Privacy issue
Data mining concerns regarding location access

Fix: Review the app's privacy policy to understand how your data is used and what permissions are necessary for the app to function properly. O... ⇲
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 what users are saying
Good experience
97.2%

Bad experience
1.8%

Neutral
1.0%

~ from our NLP analysis of 21,951 combined software ratings.

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 Private Data Ritual collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics