fix problems on HeyWeather [iphone]

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—— Run into issues on HeyWeather? Get help pending when official support gets back to you!

HeyWeather: Accurate Forecast
Info:
company: GCO Apps
: https://heyweatherapp.com/support
: heyweatherapp.com
Chat with our AI-based HeyWeather Support
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Loading issue

Widgets fail to load

Fix: Remove the widget from your home screen and then re-add it. To do this, long-press the widget, select 'Remove Widget', then go to the widget... ⇲
 
UI issue

Random backgrounds on widgets

Fix: Check the widget settings within the app to see if there is an option to customize or select a specific background for the widget. OR If... ⇲

Dynamic Island and live activities inconsistent

Fix: Ensure that your iPhone is updated to the latest iOS version, as updates can improve compatibility with features like Dynamic Island. OR... ⇲
 
Glitches issue

Scrolling glitch

Fix: Close the app completely by swiping it away in the app switcher, then reopen it to see if the scrolling issue resolves itself. OR Check f... ⇲

HeyWeather is glitchy

Fix: Clear the app's cache if the option is available in the settings, or uninstall and reinstall the app to clear any corrupted data. OR Ensu... ⇲
 
Bugs issue

Temperature and precipitation inaccuracies

Fix: Verify that the app is set to your correct location. Go to the settings within the app and ensure your location is accurately set. OR Cro... ⇲

Weather map incomplete

Fix: Check if there are any settings within the app that allow you to toggle different layers or features on the weather map. OR Ensure that t... ⇲

Weather forecast lacks detail

Fix: Check if there are settings within the app that allow you to toggle detailed forecasts or additional information. OR Consider using a dif... ⇲

Weather accuracy issues

Fix: Verify that the app is set to your correct location and that location services are enabled. This can significantly affect accuracy. OR Cr... ⇲
 
Compatibility issue

Google Maps integration issues

Fix: Make sure that both HeyWeather and Google Maps have the necessary permissions to access location services. Check this in Settings > Privacy... ⇲
 
Privacy issue

Privacy policy concerns

Fix: Review the app's privacy policy within the app or on the App Store to understand what data is collected and how it is used. Adjust your priv... ⇲
 
Syncing issue

Widget not updating weather

Fix: Check your internet connection to ensure the app can fetch the latest weather data. If you're on cellular data, ensure that the app has perm... ⇲
 
Location issue

Location accuracy issues

Fix: Ensure that location services are enabled for HeyWeather. Go to Settings > Privacy > Location Services and set it to 'While Using the App' o... ⇲
 
Payments issue

High subscription cost

Fix: Evaluate the features offered in the subscription and determine if they align with your needs. If not, consider using the free version of th... ⇲

In-app purchase model limitations

Fix: Review the in-app purchase options to see if there are any tiered plans that may better suit your needs without requiring a full subscriptio... ⇲
 
Customization issue

Limited customization options

Fix: Explore the app settings thoroughly to see if there are hidden customization options that you may have missed. OR Consider providing feed... ⇲

No dark theme option

Fix: Check the app settings to see if there is an option to enable a dark mode or theme. If not, consider using system-wide dark mode in iOS sett... ⇲
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 what users are saying
Good experience
88.6%

Neutral
6.3%

Bad experience
5.0%

~ from our NLP analysis of 5,649 combined software ratings.

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 Private Data HeyWeather collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers

  Cost of Subscriptions
  1. Premium Plan (Monthly): $9.99 Widgets, Alerts, Radar, 16 day Forecast & ...
  2. Premium Plan (3 Months): $14.99 Widgets, Alerts, Radar, 16 day Forecast & ...
  3. Premium Plan (Annual): $34.99 Widgets, Alerts, Radar, 16 day Forecast & ...
  4. Lifetime Unlock: $119.99 Pay once and enjoy all features for lifetime.
  5. Family Premium Plan (Annual): $39.99 Widgets, Alerts, Radar, 16 day Forecast & ...