fix problems on NaturalReader [iphone]

—— Run into issues on NaturalReader? Get help pending when official support gets back to you!

NaturalReader - Text To Speech

Info:

company: NaturalSoft Limited

: https://help.naturalreaders.com/en/collections/3441541-naturalreader-online-mobile-app

: www.naturalreaders.com

Chat with our AI-based NaturalReader Support

🛠️ Common NaturalReader Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Audio stops unexpectedly

Fix: Check for any background apps that may be interfering with NaturalReader. Close unnecessary apps running in the background to free up resour... ⇲

High subscription cost

Fix: Consider using the free version of the app to assess its features before committing to a subscription. This allows you to determine if the p... ⇲

UI issue

User interface needs improvement

Fix: Explore the settings within the app to customize the interface to your liking. Adjust font sizes, themes, or layout options if available to... ⇲

Uploads issue

Photo upload issues

Fix: Ensure that the photos you are trying to upload are in a supported format (like JPEG or PNG). If not, convert them using a photo editing app... ⇲

Bugs issue

Inaccurate text parsing

Fix: Manually edit the text after it has been parsed to correct any inaccuracies. This can be done by copying the text into a text editor, making... ⇲

Payments issue

Limited daily word count for premium voices

Fix: Plan your usage by prioritizing the most important texts to read each day, ensuring you maximize the word count effectively. OR Consider... ⇲

Character limit for premium voices

Fix: Break down longer texts into smaller segments that fit within the character limit. This allows you to utilize the premium voices effectively... ⇲

Glitches issue

NaturalReader glitches and mispronunciations

Fix: Restart the app to clear any temporary glitches. Close the app completely and reopen it to see if the issue persists. OR Check for update... ⇲

Loading issue

Random buffering

Fix: Ensure you have a stable internet connection. If you are on Wi-Fi, try moving closer to the router or resetting your router if necessary.... ⇲

Network issue

Requires internet access for free version

Fix: Consider downloading content for offline use if the app allows it. This way, you can access the content without needing an internet connecti... ⇲

Crashes issue

NaturalReader crashes or stops when screen locks

Fix: Adjust your device's auto-lock settings. Go to Settings > Display & Brightness > Auto-Lock and set it to 'Never' while using the app. OR... ⇲

Customization issue

Inability to create subfolders for organization

Fix: Use a third-party file management app to create folders and organize your documents outside of NaturalReader, then import them as needed.... ⇲

Cannot edit uploaded documents

Fix: Edit the document in a separate text editor before uploading it to NaturalReader. This allows you to make necessary changes before using the... ⇲

Limited sleep timer

Fix: Use a third-party sleep timer app that can work alongside NaturalReader to set a timer for when you want the audio to stop playing. OR Ma... ⇲

Compatibility issue

NaturalReader not functional in Lockdown Mode

Fix: Temporarily disable Lockdown Mode while using the app. Go to Settings > Screen Time > Content & Privacy Restrictions and adjust the settings... ⇲

Inconsistent performance across devices

Fix: Ensure that all devices are running the same version of the app. Check for updates on each device to maintain consistency. OR Try logging... ⇲

Camera issue

Difficulty with scanning documents

Fix: Ensure that the document is well-lit and flat when scanning. Use a scanning app that allows for better image quality before uploading to Nat... ⇲

Audio issue