fix problems on WVTF RadioIQ [iphone]

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—— Run into issues on WVTF RadioIQ? Get help pending when official support gets back to you!

WVTF RadioIQ
Info:
company: Virginia Tech
: http://www.publicmediaapps.com/support
: wvtf.org
Chat with our AI-based WVTF RadioIQ Support
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Crashes issue

WVTF RadioIQ crashes on startup

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to see all open apps, then swipe up on the... ⇲
 
Audio issue

streaming skips and hiccups

Fix: 1. Check your internet speed: Use a speed test app to ensure your connection is fast enough for streaming. If it's slow, try switching to a... ⇲
 
Updates issue

WVTF RadioIQ prompts for updates without new version

Fix: 1. Restart the app: Close the app completely and reopen it. This can sometimes clear up false notifications. 2. Check for updates manually:... ⇲

WVTF RadioIQ is unusable after update

Fix: 1. Restart your device: A simple reboot can often resolve issues that arise after an update. 2. Clear app cache: If the option is available,... ⇲
 
Freezing issue

WVTF RadioIQ freezes while streaming

Fix: 1. Close background apps: Make sure to close any unnecessary apps running in the background that may be consuming resources. 2. Restart your... ⇲
 
UI issue

WVTF RadioIQ has navigation issues

Fix: 1. Familiarize yourself with the app layout: Spend some time exploring the app to understand its navigation better. Sometimes, the layout ma... ⇲
 
Video issue

stream quality inconsistent

Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection. Use a speed test app to verify your speed. 2. Lowe... ⇲
 
Bugs issue

WVTF RadioIQ requires frequent reboots

Fix: 1. Update the app: Make sure you are using the latest version of the app, as updates often fix bugs that cause frequent reboots. 2. Clear ap... ⇲
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 what users are saying
Good experience
96.0%

Bad experience
4.0%

Neutral
0.0%

~ from our NLP analysis of 25 combined software ratings.

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 Private Data WVTF RadioIQ collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics